4 of 4 Incident Management Jobs in Warwickshire

recruiting for a PLM Programme Manager to be based at our office/our customer’s site in Gaydon. Our Product Lifecycle Management (PLM) practice helps manufacturers build better products, define better processes, and reduce costs. As an engineering services organization, we use the processes and software we recommend … will coordinate across Service Operations, domain teams, delivery teams, support organizations, infrastructure and platform teams, supplier partners, and business stakeholders. The role will govern Incident, Problem, Change, and Release Management processes while continuously improving operational performance, governance, service maturity, and customer experience. Area of Responsibility Service Operations Management ...

mitigation). Manage DR programs/projects across a matrixed organization, including scope, schedule, budget, resources, risk, and communication. Integrate DR planning with Major Incident Management, Business Continuity, Cybersecurity, Network Operations, Application and Infrastructure teams. Build and maintain DR standards, methodologies, playbooks, and execution practices. Lead tabletop exercises … Program Analysis, Discovery & Continuous Improvement Identify opportunities to strengthen preparedness by assessing technology resilience, operational processes, organizational capabilities, and lessons learned. Support adaptive program management to promote continuous learning and improvement. Partner with business and technical teams to develop, analyze, and maintain metrics, data sets, and models supporting ...

ability to troubleshoot remotely using a variety of toolsets At least 3 years of experience in an IT support organisation Strong understanding of ITIL incident management, including upholding SLAs and communication with customers Experience with researching complex issues Self-motivated achiever who gains satisfaction from providing excellent customer … deliver on time and to customer quality expectations. In-depth project delivery experience including compliance to strict MoD Guidelines and Standards. Demonstrable configuration management experience SC clearance required Desirable: LAN, WAN, 4G and Wifi Ethernet, Secure+ Ethernet, ADSL, FTTC, SOGEA, etc Understanding of core networks and circuit mapping, VLANs ...

engineering, IT, and business units to deliver reliable, governed services for a global user base of 16,000+. The role focuses on operational excellence, incident management, change and release governance, and continuous improvement within a multinational environment. #J-18808-Ljbffr ...