10 of 10 Incident Management Jobs in West Sussex

Incident Lead/Incident Manager - Crawley - £70k 3 days per week in office My global client is looking for an experienced Incident/Operations/Service Lead to join them managing the response given to their major global marquee client when they raise an incident You … will be responsible for triaging the Jira tickets, ensuring allocation to the correct person in order to resolve the incident and prevent reoccurance Overview of Duties: - Ticket management – ITIL/Jira/ServiceNow - Incident management – Prioritise/Triage/Investigate/Resolve/Communicate - Stakeholder management - Change, Problem & Release management - Monthly Steering Committee reviews Required Skills & Experience: - Indepth Incident Management experience - First class communication skills - Experience within an operations/release/project management environment - Demonstrable experience with Jira, Redmine & ServiceNow - Experience with Product/Development/Application teams Beneficial Skills More ❯

further implement the Digital Operational Resilience Framework across the company e.g., refining and optimising existing policies, plans and procedures (in areas such as Risk Management, Incident Management, Business Continuity, Crisis Management, Third-Party Risk Management and Disaster Recovery), supporting the implementation of new technologies to … programme planning and overseeing the ongoing execution and reporting of testing as per the test schedule and remediation of gaps/vulnerabilities identified. Collating Management Information reporting from various business stakeholders on a quarterly basis to ensure effective reporting on resilience levels of Critical Functions to Senior Management … ensure regulatory requirements are clearly understood and documented. Preparing documentation to facilitate i) status reporting on specific projects and ii) regular reporting to Senior Management and Board of Directors at Committee Meetings. Participation in the internal/external audits and inspections as required. Attending industry events to keep abreast More ❯

aligned with global business risk/objectives. This role is focused on technical operations and support of various information security tools including event/incident management (SIEM), cloud security, endpoint detection and response, email security, and vulnerability management. This position will be responsible for supporting the Director IT … security services and deploy new tools in support of the security roadmap. Must be capable of interacting effectively with various internal teams, peers, and management staff. Support the information security manager with creating information security metrics for the respective supported security products. This will be done monthly. Deploy new … processes, and procedures to support the information security roadmap. Support information security services including SIEM, MDR, endpoint technology, secure email gateway, cloud security, certificate management, network security, and vulnerability management. Respond to critical incidents in a timely manner in partnership with security operations, legal, compliance, incident response teams More ❯

carefully selected team of experts are capable of solving complex cyber security challenges – keeping data secure and businesses running as usual. CyberClan’s Global Incident Response Teams are available 24/7/365 to leap into action, responding to all cyber-attacks with proven defensive methodology, we quickly … position will require extensive and frequent travel to multiple locations and sometimes on short term notice. Reporting to the Global Head of Digital Forensics & Incident Response, the successful candidate will work as part of the Post Breach Remediation team and serve as the Incident Commander in all on … ISPs) to ensure 99.9% uptime of the network infrastructure. This also includes maintaining and renewing network solution contracts and documenting them in our contract management system Design, maintain and recommend improvements to our cloud platform firewall and network design to improve network management and operations Create detailed network More ❯

will need: Experience in a dedicated DLP role or a cyber security role with a heavy DLP focus. Hands-on experience of DLP policy, incident management, data protection and reporting Experience of Microsoft Purview, M365, and Proofpoint technologies Practical experience End-User Behaviour Analytics (EUBA) and Insider Risk … Management A good overall understanding of cyber and information security Certifications such as Microsoft SC-400, AZ-500, MS- 900, or CISSP preferred More ❯

detecting, analysing and responding to security incidents through to resolution. Providing support on baseline security analysis in OT projects. Manage operational components and coordinate incident management, including detection, response, reporting and liaising internally and externally. Review audit trails, system logs and other monitoring data sources periodically and ensure More ❯

automation using Ansible (with exposure to Terraform or CloudFormation a plus). Collaborate with cross-functional teams to deliver seamless, high-availability services. Lead incident management processes, improve observability, and enforce SLAs/SLOs using tools like CloudWatch, Prometheus, and Datadog. Act as a technical mentor and thought … a strong grasp of SRE principles. Track record of mentoring engineers, promoting best practices, and enabling high performance. Solid understanding of monitoring, logging, and incident response. Ready to step into a high-impact leadership role? Apply now or send your CV to chinmaye.ramnath@gmail.com. *This role is hybrid working More ❯

design/project issues with IT and business domain experts Experience of working with and managing outsourced suppliers/strategic partners Familiarity with technical incident management processes and resolution Benefits.. 43.5 days annual leave Private healthcare Discretionary bonus Market leading pension More ❯

I am currently supporting a business engaged in the setup and deployment of a new Security Information and Event Management (SIEM) solution. The scope of work includes replacing the existing Trend Micro infrastructure and rolling out CrowdStrike across all server environments to enhance threat detection and response capabilities. Job … Collaborate with delivery teams and the client to develop SOC playbooks supporting both SIEM and SOC operations. Design and implement SOAR workflows to automate incident response processes. Configure correlation searches and alerting mechanisms, optimising rules to minimise false positives. Serve as the Subject Matter Expert (SME) for SIEM deployment … supporting data ingestion from sources such as AWS and Qualys. Assist in the integration of SIEM alerts with Jira, enabling streamlined alert tracking and incident management. Define and configure alert severity levels within SIEM, SOAR, and Jira to align with established Service Level Agreements (SLAs). Build and customise More ❯

etc. This expertise includes native chatbot support, natural language processing (NLP), optical character recognition (OCR), native Citrix automation, document processing, IVR/IVA, Workflow management, native RPA connector/copilot for core Generative AI features like Content Creation, Summarisation, Classification, Sentiment Analysis, Code Generation with internal/external LLMs. … Effective team player, supporting Senior Developers. Expertise in UiPath Orchestrator, Blue Prism Control Room, or Automation Anywhere Control Room. Proficient in monitoring tools and incident management. Knowledge of governance and compliance standards. Troubleshoot and resolve technical issues, provide L2/L3 support. Optimise bot performance and automation processes. Benefits More ❯