1 of 1 Incident Management Jobs in Wigan

German Speaking IT Support Agent

Hiring Organisation
Search Consultancy Ltd
Location
Wigan, Lancashire, United Kingdom
Employment Type
Permanent
Salary
GBP 29,000 - 33,000 Annual
English speaking customers, ensuring the service you provide is thorough and customer centric. Job Description: Provide 1st line support to all end users globally Incident Management and Resolution Ability to solve basic, common user problems in real time, including software functionality; data communication/network troubleshooting and installation … Person Specification: Fluent English and German language skills Previous experience within a technical support role Excellent customer service & communication skills Positive attitude Affective time management skills, with a logical approach to problem solving Ability to work under pressure and within time constraints Ability to manage workload whilst reviewing changing ...