2 of 2 Incident Management Jobs in Windsor

degree in Computer Science, Engineering, Data Science, or related field 8+ years in enterprise technology, with 3–5 years in platform operations or service management Experience managing GenAI/ML platforms and LLM-based services (e.g., OpenAI, Anthropic, Azure OpenAI, Hugging Face) Proven success in scaling MLOps or LLMOps … functional teams within complex ecosystems Familiarity with monitoring and telemetry tools (Prometheus, Grafana, Azure Monitor) Excellent communication and stakeholder engagement skills Experience managing SLAs, incident management, and continuous improvement in high-availability environments Ability to think strategically and execute hands-on in a fast-paced setting Professional proficiency … in English What will be your key responsibilities? You will collaborate with senior leaders to drive service management excellence, overseeing the operations of our GenAI platforms to ensure scalability, value, and alignment with business goals. Your responsibilities include: Platform Operations & Reliability: Lead operations to ensure high availability, scalability, and More ❯

Maintain secure and compliant environments. Collaborate with application and data teams. Develop disaster recovery strategies. Implement governance processes and policies. Optimise monitoring, alerting, and incident management. About You Exposure in IT infrastructure engineering, focusing on Azure and AWS. Expertise in cloud engineering and automation. Strong CI/CD processes More ❯