1 to 25 of 26 Incident Management Jobs in Berkshire

Cleared Major Incident & Problem Manager 6 Months initially 2 Days per week in Reading £Market Rate (Inside IR35) My client, a large defence based organisation are looking for a Major Incident & Problem Manager to take ownership of critical incident response and problem management within a complex … central point of coordination during major service disruptions, leading technical teams, suppliers and business stakeholders to restore services as quickly as possible. Alongside incident management, you will drive structured root-cause investigations, identify recurring issues and ensure lessons learned translate into meaningful service improvements. This role requires ...

Cleared Major Incident & Problem Manager 6 Months initially 2 Days per week in Reading £Market Rate (Inside IR35) My client, a large defence based organisation are looking for a Major Incident & Problem Manager to take ownership of critical incident response and problem management within a complex … central point of coordination during major service disruptions, leading technical teams, suppliers and business stakeholders to restore services as quickly as possible. Alongside incident management, you will drive structured root-cause investigations, identify recurring issues and ensure lessons learned translate into meaningful service improvements. This role requires ...

Security Lead & Cyber Vulnerability Manager who will be responsible for leading the organisations operational cyber security capability, ensuring the delivery of security operations, cyber incident management and infrastructure and cloud vulnerability management across the enterprise. Providing operational leadership for the identification, assessment and remediation of cyber security … risks you will drive the organisations security position across infrastructure, cloud services and third parties. This includes security monitoring, incident response, threat intelligence, vulnerability assessment and ensuring all risks are managed taking into account business priorities and regulatory requirements. Key Accountabilities - Reduction of Cyber risk exposure through strong Security ...

focused on innovation, knowledge sharing, continuous improvement, and operational excellence.About the RoleJoin Maersk's Cyber team and play a key role in a modern incident management and response function that combines digital forensics, threat hunting, detection engineering, and cyber security improvement initiatives. This role offers the opportunity … help shape the future of cyber defence within a globally recognised organisation.Key ResponsibilitiesConduct digital forensic investigations across endpoint, cloud, and OT environments to support incident response and recovery activities.Perform threat hunting and behavioural analysis to proactively identify threats and malicious activity across the network.Deliver detailed forensic root cause analysis ...

innovation, knowledge sharing, continuous improvement, and operational excellence. About the Role Join Maersk's Cyber team and play a key role in a modern incident management and response function that combines digital forensics, threat hunting, detection engineering, and cyber security improvement initiatives. This role offers the opportunity … future of cyber defence within a globally recognised organisation. Key Responsibilities Conduct digital forensic investigations across endpoint, cloud, and OT environments to support incident response and recovery activities. Perform threat hunting and behavioural analysis to proactively identify threats and malicious activity across the network. Deliver detailed forensic root cause ...

Best Workplaces by Great Place to Work for three years running, and building the next generation of our Intelligent Change Management platform with Klario, we are scaling the engineering foundations that keep our cloud products fast, reliable, and trusted by some of the world's largest SAP-run businesses. … that accelerate software delivery and operational performance. Build and maintain core platform capabilities: CI/CD pipelines, build and release automation, infrastructure automation, environment management, observability, and developer tooling. Drive standardisation and reduce engineering friction through automation and self-service. Site Reliability Engineering Introduce and embed SRE practices across ...

already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers … Operational readiness for new releases Safe production access and change coordination Production is a high-discipline environment. You make sure it stays that way. Incident Management You own the full lifecycle: High‐signal alerting and fast detection Structured incident response Clear internal and customer communication Blameless postmortems ...

with o pportunity to lead and shape a growing support function. This role combines team leadership with technical problem-solving. You'll own major incident management, act as the escalation point for critical issues, and work closely with engineering teams to ensure problems are resolved quickly and effectively. … taking charge during outages, coordinating stakeholders, and driving issues through to resolution. Responsibilities Lead, mentor and develop a team of support engineers. Own major incident management and serve as the escalation point for critical issues. Coordinate cross-functional teams during outages and service disruptions. Remain hands-on with ...

this role We're looking for an organised and proactive Service Operations Coordinator to play a key role in the day-to-day management of incidents, service requests, escalations and wider IT service management activities. Working across multiple support teams, suppliers and service management functions … Managing operational queues, aged tickets, escalations and SLA performance. Acting as the central point of coordination between Service Desk, resolver teams, suppliers and service management leads. Supporting Major Incident, Problem, Change and Service Introduction activities. Maintaining ServiceNow records, reports, dashboards and governance documentation. Tracking actions, risks and service ...

with engineering standards. Monitor and maintain critical data pipelines and platform services proactively identifying failures, delays, data quality issues and operational risks while coordinating incident triage, escalation and resolution to minimise business impact. Coordinate releases, deployments and production handovers managing environment readiness, promotion activities, change governance, operational checklists, release … reporting on platform health, SLA performance, deployment activity and support trends. Collaborate with Data Engineering, Platform, Cloud, Security, BAU and SIAM teams supporting access management, environment support, platform issue resolution, service reviews and continuous improvement initiatives that enhance reliability and supportability. Contribute to Primark’s data platform modernisation journey ...

Identity and Access Management Manager, Hybrid Working, Occasional trips to the office Reporting into the CISO, the purpose of this role is to lead the delivery and continuous improvement of the Identity and Access Management capability, ensuring robust governance, effective controls and secure access to information and systems. … actions. Identify new and emerging technologies. Experience Required - Extensive IAM experience including Joiner-Mover-Leaver process design and improvement. Strong understand of Privileged Access Management and Security Information and Event Management (SIEM) platforms. Experience of logging and monitoring solutions Further technical skills to include - SQL, incident management ...

Identity and Access Management Manager, Hybrid Working (Offices in London or Buckinghamshire and required to visit once a month) Salary likely to be c £ 75000 + bonus + benefits. Reporting into the CISO, the purpose of this role is to lead the delivery and continuous improvement of the Identity … Access Management capability, ensuring robust governance, effective controls and secure access to information and systems. You will develop the IAM strategy, supporting risk and compliance activities, delivering the IAM roadmap and partnering with stakeholders to strengthen security and operational resilience. Key Accountabilities Include - Further develop and implement the companies ...

ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive … continuous improvement of our cloud-based SaaS platforms. Working as part of the UK Platform Operations team, you will be responsible for platform availability, incident management, application deployments, monitoring, automation and technical troubleshooting across our production environments. This role sits at the intersection of Platform Operations, DevOps ...

with Cyber Security, Service Operations, Application Support, and Cloud teams to deliver resilient and secure technology solutions that support business objectives. Key Responsibilities Infrastructure Management Design, deploy, and maintain enterprise infrastructure solutions. Administer physical and virtual server environments. Manage infrastructure performance, availability, capacity, and lifecycle activities. Implement and maintain … manage infrastructure‐as‐code and automation solutions where applicable. Security & Compliance Ensure infrastructure complies with security policies and regulatory requirements. Support identity and access management controls. Work with Cyber Security teams to remediate vulnerabilities and risks. Maintain secure configurations across infrastructure platforms. Participate in audit and compliance activities. Monitoring ...

transformation. You will play a key role in shaping and supporting group-wide finance system initiatives, with a particular focus on Oracle Enterprise Performance Management (EPM) – Planning/PBCS. Working across the full project lifecycle, you will contribute to the design, development, and delivery of high-impact solutions, while … transition into BAU support. Key Responsibilities Deliver functional enhancements and change requests within Oracle Planning/PBCS, ensuring solutions align with business requirements Provide incident management and system support, resolving both functional and technical issues Support data integration, validation, and reconciliation processes across finance systems Maintain robust controls ...

designing and documenting cutting-edge infrastructure. What You’ll Do Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team … resolve operational issues, address complex queries, and deliver solutions that impress. Track & Report: Monitor SLAs, produce insightful reports, and highlight opportunities for improvement to management and service owners. Own the Big Issues: Lead critical support escalations with a problem‐solving mindset and ITIL‐driven strategies. Elevate Customer Experience: Drive ...

clients’ infrastructure, applications and digital environments secure and running smoothly. You’ll deliver high‐quality technical support, lead on day‐to‐day security incident management, and ensure we meet our SLAs across multiple managed service customers. Responsibilities Provide 2nd line support via our Service Desk, resolving incidents ...

Develop and implement Group-wide IT & Cyber Security strategy Own security policies, governance frameworks and risk registers Lead cyber risk assessments, remediation and incident response Oversee external security partners and supplier security audits Lead annual penetration testing and security awareness programmes Support Cyber Essentials, Cyber Essentials Plus … knowledge Experience with Cyber Essentials, Cyber Essentials Plus, ISO 27001 or similar Practical knowledge of security technologies and SIEM platforms Cyber security risk and incident management experience Excellent stakeholder and communication skills A commercially minded, proactive and solutions-focused approach Willingness to travel within Europe when required This ...

systems architecture, APIs and database design. Experience of CI/CD pipelines, testing strategies and modern DevOps practices. Knowledge of observability, monitoring and incident management. A strong understanding of performance optimisation, security and accessibility. Experience mentoring and supporting engineers at different stages of their careers. The ability to operate ...

Maersk's Cyber team invites an experienced security professional to join a modern incident management and response function, combining digital forensics, threat hunting, detection engineering, and cyber security improvement. You will investigate complex incidents across endpoints, cloud, and OT, deliver root cause analyses, support uplift projects, and mentor ...

Line Security Analyst to help ensure the security of clients’ infrastructure and applications. The role involves providing high-quality technical support and leading security incident management, with a requirement to work in the office for training and three days a week thereafter. Candidates should have significant experience, strong ...

Active SC required (Transferrable) Roles & Responsibilities: Configuring routers and switches in line with the design documents (IP data perspective). Onboarding devices onto network management platform. Racking and staking relevant devices in Data Centres. Attending internal meetings and working closely with the project managers to agree and deliver project … hours standby support (min. 1 in 6 ROTA basis), with a requirement to travel to a location if a physical intervention is required during incident management (rare occurrence). Standby rates are as below; please make sure the candidates must agree to this and stand-by rates. ...

Visual hardware and accessories ahead of project installation to ensure all required items are configured correctly. 80% Accountabilities Include: Knowledge & Key Skills Deployment and management of company IT hardware & software. Call logging/ticketing/1st and 2nd line support within their SLA. Supporting and troubleshooting a wide variety … support function in such a state that colleagues could easily pick it up during an absence. Communicating with customers and site contacts RMA management Reporting Making sure the Service Department is clean and tidy, and acting on any H&S issues. Work with Microsoft-powered devices and partner equipment ...

line support, driving performance and ensuring SLAs are consistently met. You will design and document infrastructure with ITIL principles, lead incident management, mentor staff, and report insights to senior stakeholders to continually improve service delivery. Strong communication, leadership and hands-on technical skills across Microsoft, VMware, networks ...

Experience with IMS migrations, deployments, upgrades, and production support Strong knowledge of SIP, Diameter, SBC, HSS/HLR and IMS call flows Proven troubleshooting, incident management, and root cause analysis skills Experience working in large-scale, highly available telecom environments Experience with major IMS vendors such as Huawei … Nokia, Ericsson, Mavenir, or equivalent Strong communication, technical leadership, and stakeholder management skills #J-18808-Ljbffr ...