1 of 1 Incident Management Jobs in Wokingham

energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future. We are seeking a skilled Lead IT Service Management (ITSM) Architect with ServiceNow expertise to drive a critical transformation program within our IT organization. You will shape the future of our IT operations by delivering ServiceNow platform capabilities … optimization, and the overall alignment with organizational objectives. This is a unique opportunity to shape the future of our IT operations by spearheading the implementation of AIOps-led IT management practices. You will provide technical leadership, define architectural standards, and guide cross-functional teams to deliver a unified, intelligent, and highly automated IT operational environment. This role can be … are open to full time and part time applicants, as well as flexible working arrangements. Key Accountabilities Transformation Leadership - Lead the architectural design and strategic direction for the IT management transformation, focusing on AIOps and platform consolidation Technical Leadership - Lead the architectural design and implementation of scalable ITSM solutions on the ServiceNow platform ServiceNow Architecture - Design, develop, and oversee More ❯