Network Support Lead
- Hiring Organisation
- Data Careers
- Location
- Worcester, Worcestershire, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £75,000
staff. Excellent problem-solving, analytical, and troubleshooting abilities. Solid understanding of enterprise networking, infrastructure, and common IT technologies. Experience with ITSM or ticketing platforms (incident, request, change management). Strong communication skills, both written and customer-facing. Proactive, customer-focused mindset with strong ownership and accountability. Valid driving … licence for client visits. Desirable Skills Familiarity with monitoring and alerting tools to support proactive incident management. Experience with event-driven and microservices architectures or cloud networking. Exposure to ITIL framework and best practice processes. ...