1 of 1 Incident Manager Jobs in Newtownabbey

building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. Strengthen our Team as our Major Incident Manager. Based in Belfast The Major Incident Manager will be reporting operationally to the Senior Major Incident Manager and on a day-to-day basis … working as part of a team of Major Incident Managers taking ownership of all major incidents and acting as the conduit of information flow between Service Delivery Managers and Recovery . In addition, you will be responsible for ensuring the timely progression and resolution of all high-severity major incidents in line with the agreed Major Incident Management … Process and assist with developing and implementing process and service improvements across the team. What we are looking for: Previous experience in high-priority incident management in a multi-client or shared service environment In addition you will also have: Knowledge of Remedy or similar tools and the Incident Management process Ability and willingness to work as part More ❯