2 of 2 Incident Manager Jobs in Slough

Major Incident Manager Location: London (1 day per week) Rate: £450 per day Term: Initial 3 months. This is your opportunity to lead when it matters most. If you thrive in high-stakes environments and know how to bring calm, clarity and control to complex technical incidents, this role puts you at the centre of service continuity for … a regulated, always-on digital business. You’ll lead the Major Incident Management function, working with internal and external teams to protect critical services and minimise disruption. You’ll be the single point of accountability during major incidents, coordinating response teams, managing communications, and ensuring swift recovery. Your decisions will directly impact operational resilience, customer trust and regulatory compliance. … What you’ll be responsible for Lead all Priority 1 and high-severity Priority 2 incidents across business-critical systems Act as Incident Commander, driving triage, escalation, resolution and stakeholder updates Run real-time war rooms, coordinating cross-functional teams under pressure Ensure accurate documentation in ITSM tools such as ServiceNow Monitor incident KPIs including MTTR, SLA compliance More ❯

With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care. Why we need this role? As the Lead - SOC Incident Manager, your role will encompass communicating cybersecurity incidents to key partners across the enterprise as well as being the main interface between the Colt business units and the … to cyber security incidents caused by internal and external threats to reduce the impact of these incidents to Colt and its customers. Act as the bridge between the SOC incident responders, IT support teams and business groups to ensure a consistently execution of incident triage and remediation. Build and manage cyber incident tabletop exercises to ensure Colt … is prepared to deal with cybersecurity incidents. Perform post incident analysis, identifying lessons learned throughout Fidelity with applicable teams for tactical and strategic remediation. What We're Looking For? Bachelor’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, Business Administration, or a closely related field Solid understanding of common threats, penetration More ❯