2 of 2 Incident Response Jobs in Shefford

compliance, and security policies across cloud estates. Execute backup, disaster recovery, and business continuity procedures. Systems Management & Optimisation: Maintain and troubleshoot Azure and hybrid cloud environments. Perform proactive monitoring, incident response, and root cause analysis of mission-critical systems. Configure, optimise, and secure servers, virtual machines, networking, and storage solutions. Create and maintain scripts (e.g., PowerShell) to automate More ❯

to-end support across Service Desk tiers (13). That means you will not only resolve high-level, complex technical issues but also contribute to front-line customer service, incident triage, and service request fulfilment when required. The hours of work for this role are Monday - Sunday - 4 on 4 off - 7pm - 7am. Key Responsibilities as a Cloud Operations … Engineer: Maintain and troubleshoot Azure and hybrid cloud environments. Perform proactive monitoring, incident response, and root cause analysis of mission-critical systems. Configure, optimise, and secure servers, virtual machines, networking, and storage solutions. Create and maintain scripts (e.g., PowerShell) to automate operational tasks. Contribute to design and implementation of new cloud and hybrid solutions. Service Desk Element: Tier … experience in a 3rd line technical infrastructure support role Outstanding problem-solving skills with a structured and analytical mindset Experience with ITIL-aligned Service Desk processes. Ability to perform incident triage and service request fulfilment. Strong knowledge of end-user support: Windows OS, O365, Teams, Exchange Online, SharePoint. What We Offer: 33 days holiday (inclusive of bank holidays), with More ❯