1 of 1 Incident and Problem Analyst Jobs in the UK

Incident and Problem Management Analyst Warrington (Onsite) Up to £45,000 Overview: We're looking for an Incident and Problem Management Analyst to support our IT infrastructure team. The ideal … candidate will be SC Cleared (or eligible) and have experience in managing incidents and problems in a fast-paced technical environment. Key Responsibilities: Act as the primary contact for all incident and problem records Monitor SLAs, coordinate incident reviews, and ensure timely closure of tickets Lead bridge calls and manage high/major incidents end-to-end Collaborate with service desk, IT teams, and business stakeholders to drive resolution Conduct root cause analysis and problem More ❯