outsourced service provider. About the Role: The role is a fixed-term contract for 12 months, providing an excellent opportunity to gain significant experience and make a meaningful impact within a dynamic team. Working with the Transformation Programme Manager to develop and manage a business-critical migration to deliver market … leading products and good customer outcomes. A key part of the role is to ensure effective governance and oversight of internal migration activities, ensuring they align with regulations, policies, standards, and procedures and that all outsourcing contractual agreements are met. As a Programme Manager – Migration, you will play a pivotal … role in delivering a critical migration as part of a wider Transformation roadmap. This work involves the migration of data, assets, and transaction history from one platform to another, ensuring that all processes are preserved, optimised, and seamlessly transitioned. You will be responsible for shaping and executing the Migration Strategy More ❯
Consultant, your goal is to drive business success through harnessing the power of Microsoft Dynamics. You will ensure the successful delivery of IT changes and projects by engaging with the business to perform discovery and fit-gap analysis, engage subject matter experts and stakeholders, translate requirements, and design and configure … fit-for-purpose D365 solutions for business use. What you'll do Understand the business processes, objectives and pain points to gather and document fit gap analysis into Dynamics business services. Design and configure Microsoft D365 solutions to align with business needs, which may involve customising CRM/ERP modules … entities, workflows and forms, as well as having a good understanding of all D365 applications. Map existing and proposed business processes to Dynamics 365 functionality to ensure the seamless integration of the software with the business' operations. Plan and execute data migration activities, including data cleansing, transformation and importing into More ❯
regulator) to undertake regulated activities on behalf of its clients, as an outsourced service provider. About the Role: Working with the Customer Service Administration and Investment Administration teams within the wider Operations function. In this role, you will be responsible for ensuring that operational frameworks are delivering on the effectiveness … of our preventative and detective controls and that the approach enables Senior Managers and EMT to: Exercise an appropriate level of governance and oversight of the operation Take any remedial actions needed to address potential risks Provide reassurance that the frameworks are being operated effectively The following frameworks are covered … by this role: Training & Competence Framework Breaches Frameworks Quality Framework Process & Procedures Framework Root Cause Analysis Framework Operational Management Provide inspirational and motivational direction to create a high-performance “Quality First” culture across the business. Promoting a culture of continuous improvement, service excellence and customer focus. The role has line More ❯
Bath, England, United Kingdom Hybrid / WFH Options
Wipro
outsourced service provider. About the Role The role is a fixed-term contract for 12 months, providing an excellent opportunity to gain significant experience and make a meaningful impact within a dynamic team. The role holder will manage the day-to-day work requirements of the team in relation to … administration and the service delivery to advisers and end clients, and ensure the work needed to be processed by the team is carried out to the highest standard and within the specified service level agreements. You will be responsible for the investigation and resolution of complaints, breaches and escalated queries … develop a market-leading service delivery operation. Our hybrid working model offers a minimum of 3 days in the office, allowing for collaboration, networking, and team synergy. We welcome you to work in the office for up to 5 days a week if that suits your preferences and we believe More ❯
to undertake regulated activities on behalf of its clients, as an outsourced service provider. Key Responsibilities: Contributing to a shared ownership of incidents, problems and requests assigned to the EUC team – putting the needs of the customer first and seeing issues through to resolution Troubleshooting issues using a sustained analytical … and logical approach Ongoing maintenance and creation of application patching schedules for the client estate Keeping up to date with and leveraging the latest Microsoft technologies into our policy and systems management Manage end user system builds, images and remote deployment and asset management toolsets Support and maintain telephony systems … and other corporate IT services used by the staff Contribute to improvements to Service Delivery processes and systems enhancements - using technology to increase efficiency and control within the organisation Deliver exceptional customer service ensuring customers are always kept informed and expectations managed appropriately Support and manage Active Directory ensuring that More ❯
YTL Construction (Infrastructure) are embarking on their largest capital delivery programme to date and are looking for a motivated Project Engineer to take on a key role in the delivery of the Design and Build Treatment AMP8 Programme. This is a great opportunity to deliver multi-million-pound wastewater engineering … projects which will make a positive difference to society and to the environment. You'll get to collaborate with a wide range of Capital Delivery Partners within a friendly and inclusive team, whilst experiencing the full project lifecycle from design to construction and commissioning. This is ideal for candidates that … are aiming to achieve chartership. What you'll do As a Project Engineer, you will be working with the Lead Design Engineers and the Project Management team based in the South and Southwest Area of the Wessex Water region, in Bristol, Bath, Dorchester and Poole. It is envisaged that the More ❯
are seeking a UK based, skilled Migration Business Analyst to support a migration onto our intermediary platform. This role involves working closely with business and technical teams to ensure a seamless transition from one platform to another. The role is a fixed-term contract for 12 months, providing an excellent … opportunity to gain significant experience and make a meaningful impact within a dynamic team. Key Responsibilities: Asset Migration : Lead the asset migration working with key stakeholders within Operations Requirements Gathering: Collaborate with stakeholders to gather and document business requirements for the migration Data Mapping: Support colleagues analyse legacy systems and … map data to the new intermediary platform Migration Strategy: Develop and document the migration strategy, including defining the approach (e.g., lift-and-shift, re-platforming) ETL Processes: Oversee the Extract, Transform, Load (ETL) processes to ensure data integrity and consistency Testing: Support Test manager to validate the migration, including static More ❯
Winner of the Investors in Sales 2023 and Winner of the PrintIT Awards for Employee Experience 2021, Apogee Corporation provides Managed Workplace, Managed Print and Managed IT Services with Europe's Largest Multi-Brand solution. As an independent subsidiary of HP Inc, we have the advantage of being part of … technology companies, with instant access to the latest innovation all supported by our market leading service operations. We are committed to our sustainability objectives and are involved in frequent community and charity initiatives to support our vision. We are passionate about diversity, equity, andinclusion with a culture of originality. … Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all More ❯
provider. About the Role The purpose of this position is to lead a team of Business Analysts within the Product Team in our Technology and Change function. The role holder will report into the Head of Product Management, supporting change initiatives from initiation through to implementation. The role is a … fixed-term contract for 12 months, providing an excellent opportunity to gain significant experience and make a meaningful impact within a dynamic team. Key Responsibilities: Lead a team of Business Analysts within the Product Team Set standards and templates where needed, for analysis consistency and quality Responsible for the completion … and quality of Analysis on items both in the Transformation roadmap, regulatory items and new changes Co-ordination of Analysis across onshore and offshore teams Allocate analysis work to meet the needs of all change initiatives Managing Regulatory change initiatives Lead team and develop requirement gathering techniques: As Is andMore ❯
Bath, England, United Kingdom Hybrid / WFH Options
Propel
Are you a dynamic leader with a passion for driving customer retention and team performance? Take charge of a Renewals team in a fast-growing SaaS business, optimising processes and ensuring long-term success. Job Description Join an expanding software and advisory business that helps organisations excel in their niche … a strong leader to take the Renewals team forward. With ambitious retention goals, this role is critical in ensuring the team stays proactive, engaged, and focused on the right priorities. The Role As Renewals Team Lead , you’ll work closely with senior leadership to refine forecasting, enhance internal processes, and … improve team performance. Your role will be a blend of strategy and hands-on leadership , ensuring the team stays ahead of renewals and drives the best possible retention rates. The ideal candidate will be energetic, motivational, and have a keen analytical mind to identify trends and areas for improvement. Why More ❯
Bath, England, United Kingdom Hybrid / WFH Options
Propel
Propel is partnering with this rapidly growing SaaS business that is seeking a proactive and results-driven Renewals Account Manager to ensure customer retention and satisfaction. We're looking for a commercially astute, detail-oriented professional with a strong background in contract renewals and customer success, particularly in a SaaS … environment. Your role will primarily focus on directly managing customer contract renewals, optimising retention rates, and maintaining strong relationships with existing clients. If you're a data-driven account manager, skilled at handling client relationships and renewals, and have a background in SaaS or subscription-based services, please read on … value of their contracts. With over a decade of industry expertise, this company is scaling rapidly, supporting a diverse client base with innovative solutions and a customer-centric approach. As a Renewals Account Manager, you’ll play a key role in ensuring client satisfaction and driving contract renewals. You’ll More ❯
completed right first time, every time. The role is a fixed-term contract for 6 months, providing an excellent opportunity to gain significant experience and make a meaningful impact within a dynamic team. Key Responsibilities: Customer Service – Provide award-winning administrative support to Financial Adviser firms migrating and bringing new … business Accuracy – Maintain accuracy and accountability in an expanding and fast-paced environment Teamwork – Recognise the importance of working together as a team to maximise team, department, and company results Knowledge - Achieve and actively maintain skills and knowledge of the financial services industry. Focus on sharing knowledge and skills to … continue to develop the team and its effectiveness Development - Develop new processes and challenging existing ones to maximise efficiency and accuracy. Focus on personal development to achieve industry and career progression Rules and Regulations – Utilise awareness of FCA regulations and the risks involved within the financial services industry to adhere More ❯
of apps, ideally within a subscription model. You'll combine commercial acumen with a passion for creating seamless, engaging user experiences that drive growth and customer satisfaction. What you'll be doing You'll lead on executing the mobile app strategy for Future's 90+ brands to achieve growth targets … across the portfolio. You'll manage the commercial and operational aspects of distributing our vast array of content to first party and third-party apps and platforms. Reporting to the Customer Digital Director, the Head of Mobile Apps will help drive the Subscriptions digital transformation. Working with multiple partners across … Editorial, Subscriptions, UX, and Marketing you will define an overarching mobile app strategy for the portfolio, and specific strategies for brands as required. The Head of Mobile Apps will use their expertise to deliver commercial targets, delightful customer experiences, and maximise use of Future's content to achieve the Subscriptions More ❯
success of our business. Our Continuous Improvement team aims to achieve optimal performance in our Operations function through a laser focus on being quicker and slicker – the aggregation of small margins; constantly identifying opportunities to enhance our customer journeys through process improvement and automation, delivering a more effective and efficient … service to our customers, making our business the first choice for our target market, removing failure demand and keeping the business safe. Driven by a desire to make things better, you’ll understand our business and you’ll be curious. From initial investigation you’ll design the optimum approach, you … ll work with key stakeholders to understand the problem, propose solutions, take on board feedback and take ideas from inception to success through research, proposal, design and roll-out. This role will report into the Head of Continuous Improvement. Key Responsibilities: Analysing company processes and procedures Investigating shortfalls, issues, andMore ❯
leading financial services company on a 10-month contract. The successful candidate will play a crucial role in driving projects to resolution, improving delivery, and providing technical leadership on complex middleware-related issues. Key Responsibilities: Take ownership of middleware projects and drive them to successful resolution. Enhance delivery performance and … efficiency. Engage in stakeholder management and foster effective communication with technical and non-technical teams. Resolve complex issues and deliver technical solutions to challenging problems. Provide high-level technical expertise in middleware technologies. Key Skills & Experience: Extensive knowledge and experience with IBM Integration Bus , Weblogic , JBoss , RHEL , Dynatrace , and WebSphere … . Proven experience working in a banking or financial services environment (desirable). Strong analytical mindset and excellent problem-solving skills. Positive attitude and strong communication abilities. Ability to manage multiple projects and prioritize effectively. Additional Requirements: Flexibility regarding working hours may be required, as the role could include out More ❯