1 of 1 Inclusion and Diversity Jobs in Grimsby

leader will also be responsible for taking on new clients, scheduling the team’s workload while delivering excellent customer service for all clients. Main Responsibilities: Department Duties: Build, develop and motivate your team through outstanding leadership, inspiring individuals to maximize their performance while dealing honestly with poor performance Regularly coach individual team members and set PDP’s to help in … areas where performance improvement has been identified Manage daily/weekly/monthly KPIs Monitor team and individual productivity to ensure that service level agreements (SLAs) are maintained Be responsible for authorising team holiday requests and logging team sickness First line of response in dealing with team members’ queries Ensure that the agreed quality targets are being met Be involved … in the recruitment process for all new team members Promote team building and form good relationships with other areas of the business Conduct performance reviews and sets objectives that tie in with the departmental goals Manage time effectively and meet agreed deadlines Show excellent commercial awareness and understand all the aspects of the pension administration Act as point of escalation More ❯