1 of 1 Inclusion and Diversity Jobs in Orpington

for an experienced Helpdesk Administrator to deliver administrative support to the Operational team. You will deliver the highest levels of customer service to internal and external clients, ensuring a smooth running of our Grounds contracts. Do you have previous administration experience? Are you confident in speaking with all levels of … stakeholders? Do you have strong IT skills including MS Excel? As Helpdesk Administrator, you will be: Co-ordinating and responding to all internal and external client requests under our SLA. Updating our CRM and internal systems with all client requests, ensuring notes are updated from request to follow-up calls … through to resolution. Handling client complaints promptly and efficiently, ensuring the client is always kept informed and satisfied with the resolution. Co-ordinating the booking of all planned and reactive works including setting up new sites with sub-contractors, handling queries, quotes and raising invoices. Creating the required client reports More ❯