2 of 2 Inclusion and Diversity Jobs in Scarborough

Field Service Engineer is responsible for delivering a high level of 1st line technical support. The role involves troubleshooting desktop technology, mobile gadgets and other group technology areas ensuring minimal downtime for staff and students. Main Duties and Responsibilities * Respond to logged incidents and provide face-to-face technical resolution … incidents that cannot be resolved remotely * Utilise technical knowledge to diagnose and resolve issues immediately at the desk-side, minimising the need for follow-up visits or escalation * Troubleshooting IT problems - fixing hardware or software issues * Perform diagnostic tests, repairs, and upgrades on desktops, laptops, and tablets (Windows, Apple, Android ...

opportunity for someone looking to start or grow a career in IT support. This role is based in Scarborough at Coventry University Scarborough Campus and would suit someone with a passion for technology, good people skills, and a willingness to learn. Training and support will be provided to help … part of a team helping staff with their everyday technology issues. You'll provide first-line technical support, assisting users with computers, laptops and other devices to keep everything running smoothly.What you'll be doing* Responding to IT support requests and helping users resolve issues in person when they cannot ...