Student IT Helpdesk Adviser
- Hiring Organisation
- Pertemps Open University
- Location
- Milton Keynes, Walton, Buckinghamshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £14.16/hour
time, 37hrs per week Hours: Hours between 8am to 5pm (flexibility required) About the Role You will respond to enquiries via telephone, email, webchat and other digital channels, taking ownership of customer queries through to resolution wherever possible. Working closely with colleagues across the University, distribution partners and external suppliers … will ensure students receive the support and course materials they need throughout their learning journey. We are looking for a proactive, customer-focused Helpdesk Advisers, you will provide first-line support to students, Associate Lecturers and colleagues, resolving a wide range of technical and course material enquiries across multiple communication ...