IT Helpdesk Technician
- Hiring Organisation
- Robert Half
- Location
- Leeds, West Yorkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £30,000 per annum
ambitious Support Technician who's keen to bite off a new challenge - The ideal person will be personable, keen to be part of projects and have good communication to multiple stakeholders in and outside of the company. Provide 1st line IT support, troubleshooting hardware, software, Microsoft 365, user accounts, and … business systems. Manage incidents, service requests, onboarding/offboarding, device setup, and access permissions while maintaining excellent customer service and meeting SLAs. Support IT projects, create documentation, deliver basic training, and contribute to improving IT processes. Provided 1st line IT support for hardware, software, Microsoft 365, and business applications. Logged ...