Head of Customer Success
- Hiring Organisation
- Verifile Ltd
- Location
- Bedford, Bedfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £80,000
performing teams. Proven commercial acumen with a track record of negotiating complex agreements and driving sustainable revenue growth. Advanced relationship management expertise, evidenced by influencing senior stakeholders within enterprise level customers. Experience designing and implementing customer success frameworks that improve retention, adoption, and customer lifetime value. Strong analytical capability … using data, metrics, and insights to inform decisions and measure impact. Exceptional communication and presentation skills, with the ability to articulate value propositions and influence at executive level. The nice to haves: Evidence of leveraging technology and platforms (e.g., Zoho CRM, Totango, Zoho Analytics) to enhance team and customer ...