Service Management/Service Architecture Consultant
Salisbury, Wiltshire, United Kingdom
CBSbutler Ltd
outcomes remain on track and aligned to strategic goals. Process & Service Design Modelling: Use tools such as Microsoft Visio to design and document services, processes, and architectural views. Essential Skills & Experience: Strong experience in developing and managing enterprise-grade ITSM strategies in complex or secure environments. Demonstrable experience in Service Architecture - including service modelling, definition, and governance. Proficient in … process and architectural modelling. Accredited in ITIL v4 with practical implementation experience. Project delivery experience with PRINCE2 and/or APMP certification. Effective communicator with strong stakeholder engagement and influencing skills. Desirable: Background in Defence, Government, or highly regulated sectors. Familiarity with enterprise ITSM tools (e.g., ServiceNow, BMC Remedy). Experience designing or managing services in high-assurance, mission More ❯
Employment Type: Permanent
Salary: GBP Annual
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