1 of 1 Information Security Management Jobs in Yeovil

journey to change the lives of children, their families and teachers by creating a first of its kind, end-to-end school experience and management platforms. We are proud of having an inclusive environment where everyone works and collaborates to do great things whilst also being a fun place … line of support and assistance to our clients. Ensures that all support enquiries are responded to effectively and in a timely manner. Reviews the information provided by the customer and ensures that all essential information has been collected and access to customers systems is available, liaising with the … customer where required. Reviews information received on case and provides immediate assistance through the use of scripts, knowledge articles, and standard procedures. Ensures that all other cases are appropriately assigned to the correct team or colleague. Communicates updates to customers in a clear and timely manner. Escalates issues and More ❯