Senior InformationServicesManager - Poole - Salary up to £39,500 Our client is seeking a Senior InformationServicesManager to lead the management and development of IT systems and infrastructure. This role involves overseeing a skilled team, ensuring robust security and data protection, driving continuous service improvements, managing supplier relationships, and supporting digital projects. … regulations. Responsibilities: Lead the operation, maintenance, and development of ICT systems, ensuring performance, security, and reliability Manage and mentor the IT team, supporting training and workload management Oversee support services and helpdesk operations, ensuring timely issue resolution Develop and implement disaster recovery plans, security protocols, and data protection measures Maintain infrastructure including networks, devices, software, and licensing Drive continuous More ❯
Senior InformationServicesManager - Poole - Salary up to £39,500 Our client is seeking a Senior InformationServicesManager to lead the management and development of IT systems and infrastructure. This role involves overseeing a skilled team, ensuring robust security and data protection, driving continuous service improvements, managing supplier relationships, and supporting digital projects. More ❯
Senior InformationServicesManager - Poole - Salary up to £39,500 Our client is seeking a Senior InformationServicesManager to lead the management and development of IT systems and infrastructure. This role involves overseeing a skilled team, ensuring robust security and data protection, driving continuous service improvements, managing supplier relationships, and supporting digital projects More ❯
Service Delivery Manager – Hospitality – Up to £85,000 plus benefits – London (hybrid) Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. Service Delivery Manager required to join our globally renowned hospitality client, taking ownership of the consistent and high-quality delivery of IT services across their global operations. … The Service Delivery Manager will work collaboratively with key Managed Service Providers (MSPs) and non-MSP suppliers to build strong, productive partnerships. You will play a pivotal role in strengthening supplier relationships, driving service improvements, and overseeing the monitoring and reporting of SLAs and KPIs across all technology vendors. Acting as the operational point of contact for MSPs and … industry Experienced in managing outsourced IT service providers Effective communicator, with a strong ability to collaborate Vendor relationship management This is an exciting opportunity for a talented Service Delivery Manager to join a globally recognised hospitality brand and take ownership of delivering high-quality, reliable IT services. Location: London (3x a week) Salary: Up to £85,000 plus benefits More ❯
IT Service Manager Permanent Based in Solihull We are looking for a IT Service Manager to join our friendly and dynamic team here at Waterstones in Solihull. We are seeking a dynamic and experienced IT Service Manager to join our IT team. You will be responsible for overseeing all aspects of IT support within Waterstones and will … be responsible for day-to-day operations as well as driving forward improvements in our service delivery. What you will be doing: Oversee the delivery of IT services, including incident management, service requests, and problem resolution. Work with other departments to ensure the overall IT service is fit-for-purpose. Manage relationships with external vendors and service providers to … implementing measures to protect the organization's data and systems. Implement Support best practices to improve performance and lead a programme of Continual Improvement Act as the Major Incident Manager when needed. Manage communications with the business to keep them updated with Service issues and performance. Own the Support backlog – to ensure issues are resolved fully and completely. What More ❯
IT Service Manager Permanent Based in Solihull We are looking for a IT Service Manager to join our friendly and dynamic team here at Waterstones in Solihull. We are seeking a dynamic and experienced IT Service Manager to join our IT team. You will be responsible for overseeing all aspects of IT support within Waterstones and will … be responsible for day-to-day operations as well as driving forward improvements in our service delivery. What you will be doing: Oversee the delivery of IT services, including incident management, service requests, and problem resolution. Work with other departments to ensure the overall IT service is fit-for-purpose. Manage relationships with external vendors and service providers to … implementing measures to protect the organization's data and systems. Implement Support best practices to improve performance and lead a programme of Continual Improvement Act as the Major Incident Manager when needed. Manage communications with the business to keep them updated with Service issues and performance. Own the Support backlog – to ensure issues are resolved fully and completely. What More ❯
Service Delivery Manager – People Solutions Applications Circa £70k per annum + benefits (Up to 20% bonus, life assurance, and 25 days holiday + bank holidays) Hybrid – 2–3 days per week in Parklands office Our client is a Global FTSE 250 organisation undergoing a major transformation under a new CIO. Over the next three years, the business will transition … of a suite of HR and People applications provided by an outsourced vendor. You’ll act as the primary liaison between business stakeholders, vendors, and internal tech teams, ensuring services align with business needs and deliver value. We’re looking for candidates with proven experience in: Managing enterprise-grade HR and People systems (e.g. payroll, recruitment, talent, learning, compensation … and regional business needs Thriving in fast-paced, complex environments Winning hearts and minds across diverse stakeholder groups Working with third-party and offshore providers to deliver high-quality services Applying ITIL service management principles Experience or knowledge of SAP SuccessFactors and other HR platforms Please apply directly with your CV. If suitable, we’ll be in touch to More ❯
