2 of 2 Infrastructure Analyst Jobs in Northamptonshire

We are seeking an Infrastructure Engineer/Support Analyst, responsible for supporting and maintaining our clients internal IT systems and hardware estate as well as supporting their Dynamics 365 support operation. Training on D365 will be provided! This role is ideal for someone who enjoys hands-on technical work, thrives in a practical support environment, and takes pride … base documentation. * Support the onboarding of new clients and participate in configuration/setup activities. * Contribute to team meetings and share insight on client support trends or platform improvements. Infrastructure Support * Maintain and support internal IT infrastructure including networks, laptops, desktops, printers, and display equipment. * Prepare and provision IT equipment for new starters, including imaging to company specifications … Support implementation and ongoing compliance with security and management standards, currently Cyber Essentials and Cyber Essentials Plus. Knowledge and Experience * 2+ years of experience in a support or technical analyst role. * Experience supporting Microsoft Dynamics 365 applications. * Exposure to working in a reseller, consultancy, or managed services environment. * Strong understanding of IT support processes, including triage and escalation workflows. More ❯

and a leading lifestyle brand with 75 stores across the UK and impressive global growth. Our Role This role will ensure that all The White Companys internally & externally hosted infrastructure is maintained to a very high standard. The successful candidate will manage and maintain all infrastructure that supports the operational running of all channels (Website, Stores, Contact Centre … along with the distribution centre and head office by working closely with internal teams & external network and cloud suppliers. What youll be doing Provide on-going infrastructure support for technical configuration of hardware, software and/or services implemented. Assist with the realization and adoption of TWCs cloud first approach with a specific focus on Azure (IaaS, PaaS, SaaS … and existing internal and external network environments Ensure all system related changes follow TWC Change management process. Act as an escalation and mentor point for 2nd line team for infrastructure related questions. On a rotational schedule the individual would provide call support after hours and on weekends. During that time the individual would be expected to respond and react More ❯