Newton-le-Willows, Merseyside, England, United Kingdom
Greenfield I T Recruitment
for a hands-on IT professional with a passion for problem-solving anddelivering exceptional service. The IT team play a key role in supporting, maintaining, andenhancing IT support and infrastructure while providing end-user support across hardwareand applications. The ideal person profile for this opportunity will have experience ofsupporting IT within a manufacturing setting.Senior IT Support Technician key responsibilities … PC Support & Helpdesk Management: Ensure efficient operation of the PCsupport function and timely resolution of Helpdesk tickets in line with internalSLAs.• Network InfrastructureMaintenance: Oversee the health and performance ofOffice 365 environment, Windows Server, Active Directory, VoIP phonesystem, and Meraki switch/cabling infrastructure.• Security & Data Integrity: Maintain a safe network environment and upholddata protection standards.• Strategic IT More ❯
participating in receiving, troubleshooting, resolving and escalation of daily support incidents/requests received via ticketing system General AD and M365 user creation and modifications General server room and infrastructuremaintenance Maintaining customer machines, installing and updating software to ensure they are fully patched and resolving any known vulnerabilities Supporting users in the use of computer equipment by More ❯
IT Support Technician, you will play a pivotal role in ensuring smooth day-to-day operations for internal clients by providing expert guidance across desktop support, cloud applications, network infrastructuremaintenance, and device management. Your responsibilities will include mentoring junior technicians, overseeing critical onboarding/offboarding activities, managing asset inventories efficiently, and delivering high-quality technical assistance for … is crucial for success.* Experience configuring computers (both Windows and macOS), installing applications, setting up user accounts, and managing device security protocols is necessary.* Practical knowledge of troubleshooting network infrastructure including wired/wireless networks, VoIP systems, managed printing solutions (including basic printer maintenance), is expected.* Familiarity with centralised management/MDM tools for operating system configuration/ More ❯
Broxbourne, Hertfordshire, England, United Kingdom
LJ Recruitment
Monitor and manage ticket queues, ensuring accurate logging and timely updates Mentor and develop team members, promoting continuous improvement and knowledge sharing Assist with project delivery, system upgrades, and infrastructuremaintenance when required Maintain clear communication with clients and internal stakeholders, ensuring exceptional customer satisfaction Requirements: Proven experience in IT support at 2nd or 3rd line level, with More ❯
for those with the correct attributes and willingness to learn and progress. Cisco certifications including CCNA/CCNP or currently working towards them would be highly desirable. Passion for infrastructure technology, and a can-do-attitude is essential along with excellent communication skills. Responsibilities include: Interpret diagrams/spreadsheets provided by other internal teams to clarify project objectives. Scope … Low level troubleshooting. IE - re-imaging devices, memory configuration, password recovery etc Hardware: Receiving hardware deliveries Adding/tagging new devices and adding to inventory databases Auditing existing equipment Infrastructuremaintenance: Power upgrades Cabling upgrades More ❯