ownership of support issues through to resolution Escalate complex issues to appropriate team members or suppliers. Install, configure, and deploy hardware (user and operational) per company procedures. Maintain monthly infrastructuremaintenance and generate trend reports on support issues. You’ll be required to participate in an out-of-hours support rota to meet business needs. More ❯
We’re looking for a hands-on M365 Data Support Engineer who thrives on autonomy, precision, and being the goto person across everything from Microsoft Power Platform builds to infrastructure maintenance. Sitting at the heart of IT operations, you’ll partner with business leaders, technical stakeholders, and field teams worldwide, all while contributing to robust systems that underpin real … Building out innovative flows and apps using the Microsoft Power Platform Migrating legacy platforms to M365, in line with a cloud-first roadmap First-line IT support across helpdesk, infrastructure, and end-user hardware/software Managing and monitoring servers, networks, and systems to maintain performance and security Supporting compliance through documentation, training, and IT policy development Advising colleagues More ❯