IT Support Administrator
Uxbridge, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Pepper Advantage
according to our principles of ‘can do’, ’balanced’ and ‘real’. About the role The Information Technology Support Administrator is responsible day to day maintenance of Windows desktop and laptop machines, user support, day to day user support and general infrastructure maintenance. This will require the use of … Jira Service Desk for ticket management and prioritization. The Information Technology Support administrator reports to the Infrastructure Manager and supports hardware and software across the business using the Jira service desk application. Providing these services in an effective and efficient manner will ensure maximum access to and implementation of …/softphone systems, and software installations. Troubleshoot TCP/IP connectivity and anti-virus issues (Sophos), with a strong focus on security. Conduct general maintenance of user requirements, offer remote assistance to remote users, and communicate effectively at all levels, handling general maintenance and any reasonable duties requested More ❯
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