IT Team Lead
- Hiring Organisation
- Hays
- Location
- Shrewsbury, Shropshire, West Midlands, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £50,000
relationships with stakeholders across all departments, acting as a trusted IT partner to the business Line-manage a small onshore team consisting of: 1 Infrastructure Engineer 1 IT Support Engineer Manage and support an offshore front-line IT support team, ensuring service quality, performance (SLAs), and continuous improvement … technical escalation point for complex infrastructure, security, and systems issues Own and oversee Microsoft tenant administration (Microsoft 365), including platform configuration, security baselines, and service health. Manage identity and access management through Azure AD/Entra ID (users, groups, RBAC, MFA, Conditional Access, Joiner/Mover/Leaver ...