IT Applications and InfrastructureSupportAnalyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root-Cause Analysis, Documentation write ups for Knowledge Base Articles Be an … integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. Be … point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external support/3rd party to deliver resolutions for complex matters as we’re in the process of many IT migration projects from legacy to new as well as life cycling More ❯
InfrastructureSupportAnalyst - AWS Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve … the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors. Your future role at QRT : Design, build, and support a variety of cloud-based services and solutions. Collaborate closely with trading, research, and wider business teams to drive adoption of cloud-based services. Implement a cloud-first approach … to problem solving. Work on critical infrastructure that supports research technology, trading tools, market execution, and data processing across the firm. Your Present Skillset: 2+ years of AWS Cloud experience, including key services (EC2, S3, VPC, etc.). Strong scripting skills (e.g., Python, Bash). Familiarity with containers and orchestration (e.g. Docker, ECS, Kubernetes). Experience using configuration management More ❯
InfrastructureSupportAnalyst - PERM £50K + Bonus - Investment Banking An investment bank is seeking an InfrastructureSupportAnalyst to provide technical support for end-users to troubleshoot hardware, software, and network issues across VDI, Desktop Computers, laptops, printers, and other peripherals. Working closely with the support team, you will maintain Windows … pm). We will only be considering applications with a notice period of 1month or less. Due to the urgency of this hire. Requirements: Proven experience as a desktop support (minimum 3years) Strong knowledge and experience of desktop operating systems, hardware, and software (Win 11, MS 365/office suite, VDI, Exchange online, Citrix) Familiarity with endpoint security software … and antivirus firewalls Comfort with a stakeholder-facing role, where you interact with end-users in person, over the phone, and remotely Willingness to provide out-of-hours support as needed to meet project deadlines and support business operations Proactive ability to propose solutions for troubleshooting trends or gaps of risk/improvement If you are interested in More ❯