2 of 2 Infrastructure Support Jobs in West London

IT Infrastructure Support Analyst Up to £47,000 | 12-Month Fixed Term Contract | 3 Days Onsite We’re supporting our client in the search for an experienced IT Infrastructure Support Analyst to join their Business Change and Infrastructure team on a 12-month fixed term basis. This is an exciting opportunity to play a key … role in a major IT transformation project, providing technical expertise and hands-on support across infrastructure, servers, and cloud environments. You’ll work closely with external service providers and international technical teams, ensuring smooth delivery and operational excellence. Key Responsibilities: Provide technical support and coordination across infrastructure and project tasks. Manage and troubleshoot issues related to … Active Directory, Windows Server, and telephony systems (including call recording). Collaborate with managed service providers and overseas IT teams to align infrastructure standards. Ensure compliance with IT policies, procedures, and security requirements. Take ownership of incidents and proactively drive continuous service improvement. What We’re Looking For: Strong infrastructure and end-user support background. Proven experience More ❯

Infrastructure Support Analyst – 12 month Fixed Term Contract This role is for an Infrastructure Support Analyst to work within the Infrastructure team. You will work with the outsourced managed service provider and various other suppliers, including liaising with the technical teams. This will cover areas such as servers, end clients, cloud services, etc. Primary Responsibilities … Support the Project team with all technical activities within planned timeframes and ensuring that project governance is followed. • Management and troubleshooting of incidents relating to: o Active Directory including Group Policy o Windows Server environment o Telephony and related infrastructure including Contact Centre and Call Recording applications • Working with the infrastructure hosting provider to ensure infrastructure … is aligned to the technical teams expectations. • Working with the Security Lead to minimise the risk of security breaches with the new laptop rollout. • To ensure compliance with IT infrastructure policies, standards, procedures and guidelines. o Keep up to date with the latest developments within IT o Delivering an effective operation built on development and professional standards o Proactive More ❯