engagement, we're expanding our data and insights capabilities to better understand, serve, and grow our audience community. Role Overview We're looking for a strategic and data-savvy Director of Customer & Audience Insights to lead our understanding of who our users are, what they value, and how we can serve them better. This is a highly cross-functional … sitting at the intersection of data science, marketing, product, and editorial . You'll oversee customer segmentation, behavioral analytics, retention modeling, and strategic research, translating complex data into actionable insight to fuel decision-making across the business. You'll work closely with marketing, product, editorial, and senior leadership to guide our audience strategy, drive personalized experiences, and maximize customer … lifetime value. Key Responsibilities Lead GB News' customer and audience insight function, developing a deep understanding of viewer behavior, member value, and user journeys. Partner with Data Science and Analytics to design and implement models around segmentation, churn risk, LTV, engagement scoring, and conversion likelihood. Guide research and analysis to support marketing, content, and product teams - including audience profiling More ❯
Associate Director - Quantitative - Customer Insights & Experience This role is no longer available. Please click here to see all the roles we are currently working on. Our company combines advisory insight with cutting-edge technology to help a wide variety of companies place the Voice of their Customer at the heart of decision making. We employ a range of More ❯
You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work. Quote from Hiring Manager The Global Insights & Performance Director leads our approach to measurement and analytics to drive marketing effectiveness improvements, maximize ROI and deliver real-time campaign performance improvements in partnership with local Brand and Insights leads. More ❯
Product and Market Insights Director At allpay we are a leading provider of payment solutions in the UK, working across both public and private sectors to deliver secure, innovative and efficient payment services. As we continue to expand and diversify our offering, we are looking for a Product and Market Insights Director to work alongside Board members to … based on competitor moves and emerging market trends. You will be a strategic partner to the Board and Management Executive Team, ensuring our decisions are underpinned by rigorous external insight and forward-looking analysis. Some of the key responsibilities in this role are to: Be the main product representative into the board, delivering clear insights, performance updates and strategic … wider business. About You: Proven experience of delivering results in the boardroom and engaging stakeholders at all levels in the business. Significant experience in product strategy, market intelligence or insight roles within fintech, banking or payments. The ability to turn market insights into pragmatic and tangible actions that can add value to the allpay proposition. Strong background in both More ❯
and private sectors to deliver secure, innovative and efficient payment services. As we continue to expand and diversify our offering, we are looking for a Product and Market Insights Director to work alongside Board members to drive the strategic direction of our product suite within the Fintech and Banking sector. This is a pivotal role that will also blend … based on competitor moves and emerging market trends. You will be a strategic partner to the Board and Management Executive Team, ensuring our decisions are underpinned by rigorous external insight and forward-looking analysis. Some of the key responsibilities in this role are to: Be the main product representative into the board, delivering clear insights, performance updates and strategic … wider business. About You: Proven experience of delivering results in the boardroom and engaging stakeholders at all levels in the business. Significant experience in product strategy, market intelligence or insight roles within fintech, banking or payments. The ability to turn market insights into pragmatic and tangible actions that can add value to the allpay proposition. Strong background in both More ❯
Hereford, Herefordshire, West Midlands, United Kingdom
allpay.net
and private sectors to deliver secure, innovative and efficient payment services. As we continue to expand and diversify our offering, we are looking for a Product and Market Insights Director to work alongside Board members todrive the strategic direction of our product suite within the Fintech and Banking sector. This is a pivotal role that will also blend in … based on competitor moves and emerging market trends. You will be a strategic partner to the Board and Management Executive Team, ensuring our decisions are underpinned by rigorous external insight and forward-looking analysis. Some of the key responsibilities in this role are to: Be the main product representative into the board, delivering clear insights, performance updates and strategic … wider business. About You: Proven experience of delivering results in the boardroom and engaging stakeholders at all levels in the business. Significant experience in product strategy, market intelligence or insight roles within fintech, banking or payments. The ability to turn market insights into pragmatic and tangible actions that can add value to the allpay proposition. Strong background in both More ❯