Business Insights Manager
Manchester, Greater Manchester, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Teleperformance
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost … highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities … will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are More ❯
Employment Type: Full Time
Posted: