South East London, London, United Kingdom Hybrid / WFH Options
Datatech Analytics
Manager, Data & Analytics, Global Insight (London-based) Hybrid working - Central London office Salary and benefits in line with industry Job Reference J12978 Reporting to: VP, Data & Analytics (New York) About Fremantle Join the place creatives call home! Fremantle is a world leader in creating, producing and distributing across Entertainment, Drama, Film and Documentary content. Our formats are some … teams and on our shows, and we commit to creating opportunities for talent by being inclusive in all that we do. The Role and the team Fremantle's Global Insight Department plays a pivotal role in analysing performance metrics, audience behaviours, and content trends. The Data & Analytics team within this department is responsible for developing and maintaining the company … data infrastructure and delivering actionable insights across a wide range of business areas using Microsoft Fabric, Power BI, Azure Data Factory and other tools. We are looking for a Manager, Data & Analytics to lead a London-based team within our Insights division, reporting directly to the VP of Data & Analytics based in New York. This is a newly created More ❯
About Euromonitor: Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence. Are you passionate about the power of … data to transform business? Do you thrive at the intersection of strategy, technology, and insight? Euromonitor International is looking for a Data Insights Product Manager to lead the evolution of our Enterprise Data Lakehouse and shape the future of data-driven decision-making across our global business. This is a unique opportunity to own and drive the roadmap More ❯
We're on a mission to boost digital self-defence, driving secure behavior at scale. We are leaders in the field because behavioral science and learning psychology are in our DNA. This role is right at the heart of all More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
Harnham - Data & Analytics Recruitment
Data Insights Manager - Contact Centre Location: Fully On-Site Tunstall Salary: Up to £65,000 + £5K Car Allowance + 10% Bonus The Company We're working with a large-scale enterprise with a global footprint, known for innovation and high-volume operations. The business recently implemented Zendesk to replace its legacy CRM system and is investing heavily in … data sources to form a holistic view across customer contact journeys. - Work closely with QA, WFM, Digital and BI teams to align metrics and drive continuous improvements. - Drive performance insight via Zendesk CRM and feed into business recommendations. Skills & Experience Essential: - Experience managing contact centre analytics in large-scale operations (1000+ agents). - Proficiency in SQL and/or … Apply Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page or message directly on LinkedIn. Keywords Contact Centre Analytics, Zendesk CRM, SQL, Operational Insight, Agent Performance, Customer Journey Data, Data Insights Manager, Centre Data, BI Analytics, Team Management, Stoke-on-Trent More ❯
Partner Selection assessments with robust analysis. Collaborate with global teams to ensure smooth delivery and continuous improvement of reporting. The Successful Applicant A successful Client Partner Insights and Analytics Manager should have: Significant experience in an analytical or commercial finance role, ideally within professional services. Strong technical skills, including advanced Excel, Power BI, Tableau, and SQL. Proven ability to More ❯
sitting at the intersection of data science, marketing, product, and editorial . You'll oversee customer segmentation, behavioral analytics, retention modeling, and strategic research, translating complex data into actionable insight to fuel decision-making across the business. You'll work closely with marketing, product, editorial, and senior leadership to guide our audience strategy, drive personalized experiences, and maximize customer … lifetime value. Key Responsibilities Lead GB News' customer and audience insight function, developing a deep understanding of viewer behavior, member value, and user journeys. Partner with Data Science and Analytics to design and implement models around segmentation, churn risk, LTV, engagement scoring, and conversion likelihood. Guide research and analysis to support marketing, content, and product teams - including audience profiling … from anonymous visitor to loyal subscriber). Provide actionable insights to support campaign targeting, funnel optimization, retention, and product feature development. Define and deliver reporting frameworks, dashboards, and strategic insight packs for internal stakeholders and executive leadership. Partner with marketing to inform experimentation strategies, messaging personalization, and audience growth initiatives. Act as a champion for insight-led decision More ❯
a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Manager within BCG's Center for Customer Insight (CCI) and a leader on the CCI Vantage team, you will spearhead efforts to expand, modernize, and commercialize our brand research … social listening tools, digital and search analytics, web scraping, and cultural foresight platforms). You will play a pivotal role in evolving CCI's branding offers, ensuring they are insight-rich, data-driven, and relevant to the challenges facing today's leading brands. You will collaborate closely with commercial leadership, topic leaders, and BCG case teams to scale adoption … digital, and primary research sources Collaborate with CCI Vantage and commercial leaders to modernize and scale BCG's brand strategy IP and offer suite, infusing modern data sources and insight techniques Serve as a champion and educator for BCG's "insights infusion" portfolio of tools, helping expand awareness and usage across industries and practice areas Develop and deploy new More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
Harnham - Data & Analytics Recruitment
Data Insights Manager Up to £65,000 + bonus Onsite - Stoke on Trent THE CLIENT This is an exciting opportunity for a Data Insights Manager to join a marketing leader in the e-commerce space. THE ROLE In this role, you will be responsible for analysing and validating data within a fast-paced contact centre environment, ensuring accuracy More ❯
worldwide. Joining this team means becoming part of a culture that values curiosity, collaboration, and a deep commitment to quality and impact. Your new role As an Analytics & Insights Manager, you'll play an important role in understanding user behaviour and purchase patterns through web analytics. You'll lead consumer journey and commercial impact analyses, build and maintain dashboards More ❯
Senior Product Manager, Amazon Customer Insights Job ID: Amazon Japan K.K. - A25 About the Role: We're seeking an exceptional Senior Product Manager to drive the Customer Experience (CX) of Amazon Customer Insights (ACI), our strategic market research platform that delivers actionable customer intelligence to our vendor partners. As the owner of shopper CX you will drive a More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
Harnham - Data & Analytics Recruitment
Data Insights Manager - Contact Centre Stoke-on-Trent £55,000-£65,000 + Bonus + Car Allowance THE COMPANY A major player in the online services industry is investing heavily in their Customer Operations function. Following the rollout of a new CRM system (Zendesk), they are now hiring a Data Insights Manager to lead the Contact Centre Analytics … function, helping to drive operational excellence across a high-volume, multi-channel environment. THE ROLE As Data Insights Manager, you will own the analytics and reporting strategy for the Contact Centre. This is a brand-new role with plenty of autonomy to shape how data is used to drive decision-making and improve performance. Managing a team of … towards self-serve analytics for operational data and you will take a pro-active role in identifying optimisation opportunities across the Contact Centre. YOUR SKILLS AND EXPERIENCE Experience delivering Insight/Analytics within Contact Centres Some technical acumen, across coding/data viz. THE BENEFITS £65,000 (DoE) Bonus - 10% Car Allowance - £5K HOW TO APPLY Please register your More ❯