Instructional Design Jobs in Berkshire

1 Instructional Design Jobs in Berkshire

Call Centre Manager

Reading, England, United Kingdom
HONOR
models by actively taking part in the sales process. This role will require extensive travel to various locations across the UK and internationally. Responsibilities Design, develop, and deliver comprehensive training programs on brand-specific products, services, policies, and procedures. Responsible for the call center targets by retailer as your … own KPI’s. Build and design incentives with our internal departments to then drive them with the retailer. Facilitate interactive training sessions, incorporating a variety of methods such as classroom instructions, role-playing exercises, and e-learning modules. Coach and mentor new hires during their onboarding process, ensuring they … call center training or a related field. Proven ability to develop and deliver engaging, interactive training programs. Strong understanding of adult learning principles and instructional design methodologies. Excellent communication, presentation, and interpersonal skills. Passion for our brand and a commitment to providing exceptional customer service. Experience of working more »
Posted:
Instructional Design
Berkshire
Median
£36,000