UK customers call centers are based abroad. Our Head office is based in London where you will also be required to attend for important meetings and business updates. Responsibilities Design, develop, and deliver comprehensive training programs on brand-specific products, services, policies, and procedures. Own the call center targets by retailer as your own KPI’s Build and design … years of experience in call center training or a related field. Proven ability to develop and deliver engaging, interactive training programs. Strong understanding of adult learning principles and instructionaldesign methodologies. Excellent communication, presentation, and interpersonal skills. Passion for our brand and a commitment to providing exceptional customer service. Experience working in a fast-paced, customer-service oriented More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Lawfront Group
refine training based on user feedback and performance outcomes Act as a go-to IT support partner, providing guidance and troubleshooting assistance Collaborate with HR and IT teams to design tailored training strategies across the business Champion the adoption of new technology and encourage a digital-first mindset Contribute to firmwide projects, documenting and testing new systems and tools … communication skills with the ability to energise, engage, and empower learners A positive, solution-focused approach to service and support Experience developing webinars and digital training resources Familiarity with instructionaldesign or e-learning authoring tools Adaptability in training delivery across different learning styles The Kind of Person Who Thrives Here You're a natural educator. You meet More ❯
next couple of years. About the Role We are seeking a dynamic and collaborative Talent Growth Partner to join our team. In this role, you will contribute to the design, delivery, implementation, and continuous improvement of learning solutions, ensuring they align with our business needs and enable a culture of continuous professional growth. This role involves coordinating a first … events and in-the-moment learning, and supporting the creation of self-sustaining collaborative learning solutions. Key Responsibilities Professional Expertise Demonstrate a foundational understanding of adult learning principles and instructional design. Deliver engaging core learning experiences in varied formats for internal stakeholders. Utilise diverse L&D tools and technologies, including collaboration and eLearning authoring tools. Familiarity with feedback and … D, recommending their adoption where appropriate. Experience & Skills A keen interest and experience in L&D. Excellent verbal and written communication skills. Foundational understanding of adult learning principles and instructional design. Experience in facilitation and delivering engaging learning experiences. Familiarity with various learning and development tools and technologies. Ability to work effectively within a team and contribute to project More ❯