Quality assurance, Senior operations analyst
Edinburgh, United Kingdom
Seccl Technology Limited
accurate and customer-focused operational outcomes across the business. Sitting within Operations, the role is responsible for checking the quality of outputs delivered to customers, reviewing how well internal processes are performed, and supporting the monitoring of controls across core business areas. This role helps to ensure that errors are minimised, feedback is acted on, and operational processes … meet both internal expectations and regulatory standards. It's ideal for someone who is detail-oriented, confident reviewing work against defined criteria, and enjoys helping teams improve how they work. On a typical day you will Perform regular quality checks on operational processes, with a focus on the accuracy, timeliness and clarity of customer-facing outcomes. Monitor output … in particular CASS, and assist with ensuring processes remain compliant. This role's for you if you have Experience in a quality assurance, operational oversight or internal audit support role within financial services or a regulated environment. A strong understanding of operational processes and controls, ideally in investments, wealth management or platform services. Familiarity with risk and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: