hosted solutions. Responsibilities – Operations Hands-on administration and maintenance of hosted solutions and related infrastructure (servers, storage, backups, etc.) including pro-active identification and fixing of potential incidents, backup management, etc. Participate in the definition, documentation, operation and continuous improvement of operational processes e.g. ITIL-based processes such as incident, change, problem and configuration management, and the smooth … implement, monitor and report on metrics that are required for the delivery of highly-available hosted services, as well as to meet the needs of the wider organization e.g. management, engineering, customer services and our customers. Provide technical support for all areas of hosted services, including participation on a 24x7 on-call rota; ensure the timely resolution of incidents … affecting hosted solutions and deploy approved changes and/or updates as required. Further enhance the automation of hosting-related processes e.g. deployment of changes, deployment of new services, inventorymanagement, security scanning, service level reporting, etc. Experience & Qualifications Strong hands-on experience with server hosting (e.g. data center) infrastructure and (ideally) management with Cisco UCS blades More ❯
in shaping the future of technology. They're not just a company, they're a community of tech enthusiasts, innovators, and problem solvers. As an Apprentice on their Service Management Team, you'll work closely with their seasoned professionals to support both internal and external customers, ensuring the smooth operation of their systems. CPS also have a wealth of … systems. Provide technical support to end-users, troubleshooting hardware and software issues. Assist in the setup and maintenance of network infrastructure, including routers, switches, and firewalls. Assist in the management of user accounts, permissions, and access rights. Monitor and maintain computer systems and networks, ensuring optimal performance and security. Assist in the implementation of data backup and disaster recovery … procedures. Assist in the procurement and inventorymanagement of IT equipment and software. Stay up-to-date with emerging technologies and industry trends, sharing knowledge with the team. Collaborate with Delivery Service professionals to identify and implement process improvements. Engage with resolver groups to ensure timely resolution of service requests and incidents. Full training and support will be More ❯
with core financial modules Required Qualifications and Experience: Proven track record in the implementation and support of Oracle eBusiness Suite R12 Financial modules, including General Ledger, Fixed Assets, Cash Management, AGIS, Tax, and Project Accounting Extensive experience in Accounts Payable, Accounts Receivable, and Inventorymanagement within the Oracle eBusiness Suite ecosystem Demonstrated ability to integrate third-party More ❯
facing and back-office), with a particular focus on the order-to-cash process for new orders and support contract renewals. Day-to-day responsibilities will also include shipping management, stock/loan kit management, handling inbound and outbound goods, preparing export documentation, working with couriers and transport companies, and supporting office procurement. You’ll report into the … Senior Operations Assistant and another Operations Assistant. Alongside the day-to-day, you’ll also contribute to identifying and delivering process improvement opportunities. What You'll Do Sales order management (processing orders, customer/supplier communication, contract renewals, cost sourcing) Shipping management (liaising with couriers, receiving deliveries, packing goods, preparing export documentation e.g. customs clearances, commercial invoices) Stock …/demo/SLA management (stock takes, inventory control, issuing loan agreements, consumables purchasing, disposal of obsolete stock) RMA management (processing faulty/returned items and updating internal systems) Office administration/procurement (logistics for events, office management, ad-hoc support) Business process improvement (supporting system/process enhancements with the wider team) Who You Are More ❯
installation of new computerized lab instruments in collaboration with key users and vendors Monitor and troubleshoot Comm Vault lab client backup tickets using CommCell Console Participate in Windows lifecycle management activities (e.g., upgrades, patching) Maintain accurate records of lab assets in CMDB and Lab Inventory systems Provide general troubleshooting and technical support for lab clients Other stuff we … or IT support roles, preferably in a laboratory or healthcare setting Strong understanding of network infrastructure and hardware setup Familiarity with Comm Vault backup systems and Windows OS lifecycle management Experience with CMDB and asset inventory tools Ability to follow structured documentation and governance protocols Excellent troubleshooting and communication skills Comfortable working in a regulated, documentation-heavy environment More ❯
