L1 Desktop Engineer
Bletchley, Buckinghamshire, United Kingdom
Tech Mahindra
maintenance and Maintain file and print (Location specific). Conduct user awareness sessions/trainings to end users on new technologies. Publish local maintenance details, Assist for virus outbreak management/events (Offshore- Remote support). Site Inventory management and maintenance. Attend weekly/Monthly review meetings with onsite and offshore team and Generate and provide weekly …/monthly activity reports. Escalate the issues to management or next level as needed, Provide support for asset disposal services. Generate and provide weekly, monthly activity and other reports. Escalate and Coordinate with remote support team at offshore to get the user issues resolved. Participate in informal team meetings, client meetings, internal Operations meetings and Quality review meetings. Implement … computer peripherals hardware problem. Trouble shooting network issues, file issues with exposure to computer. Ability to co-ordinate with different internal support groups (Like Network, Messaging, Security and change management teams). Ability to physically move PCs on the floor and to the desks. Ability to communicate with the end users and executives (If needed). Ability to work More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 34,000 Annual
Posted: