Southampton, Hampshire, South East, United Kingdom
Lancesoft Ltd
of chemical injection and treatment systems. Perform routine sampling and analysis of process fluids (e.g., water, oil) to assess treatment effectiveness. Monitor chemical consumption, adjust injection rates, and maintain inventory control. Investigate and resolve system issues through field-based troubleshooting and coordination with site personnel. Assist in preparing technical reports, performance logs, and recommendations for system improvements. Ensure compliance More ❯
on key incidents and trends, with analysis and recommendations. Support the implementation of service improvement initiatives and process enhancements. Maintain accurate records of hardware and software assets, ensuring effective inventory control Liaise with third-party suppliers and vendors to ensure SLA adherence and timely issue resolution. Assist with the introduction of new services and technologies into live support. Champion … IT service best practices and contribute to evolving support standards and procedures. Technical Skills & Knowledge: Experience working in a Windows environment. Solid understanding of IT Service Management frameworks and tools (e.g. Cherwell). Experience with monitoring and management tools (e.g. SCCM, SCOM, PowerShell). Proficiency in Active Directory and device management platforms (e.g. Intune, DataJar). Familiarity More ❯
