23 of 23 Issue Tracking Jobs

a pivotal role ensuring that our client-deliverables remain stable, reliable and of high quality. You will be the first point of contact for support issues, will assist with issue-resolution, and will also be involved in QA testing of our software and integrations. (QA Testing will be taught on the job.) Within your role you will be bridging … the gap between end-user support, development and quality. Key Responsibilities Support & Issue Resolution: Investigate and reproduce reported issues. Provide support for our SaaS, UC and AI applications. Manage issue tracking and communication with developers and clients. Collect and analyse feedback to drive improvements. Quality Assurance: Design, build and maintain automated test suites. Define acceptance criteria and More ❯

work independently and collaboratively within cross-functional teams. Excellent problem-solving and analytical skills. Desirable C++ and Object-Oriented Programming experience. GUI or event-driven design familiarity. Experience using issue-tracking and project tools (e.g. Jira). Knowledge of DO-178 or similar regulatory frameworks. Apply: Please send your CV to More ❯

experience working at Circana. Job description: Job Responsibilities Apply a voice of customer lens to user feedback and issues to surface enhancement opportunities and influence the product roadmap Own issue root cause identification and resolution to triage root causes between feature enhancements, system bugs, and user education Coach commercial teams on the configuration and functionality of Liquid AI; support … driven approach to managing issues, QA, and feedback loops Familiarity with AI systems, natural language processing tools, or machine learning products Experience using tools like Jira, Confluence, or similar issue tracking and documentation systems 7+ years of experience in client support for data analytics and reporting Required profile: Circana Behaviours As well as the technical skills, experience and More ❯

understanding of application design, rational databases (SQL Server), monitoring and alerting tools (Grafana, Prometheus, Victoria Metrics), scheduling tools (Control-M), operating systems (Windows/Linux), Kubernetes, cloud platforms (Azure), issue tracking and source control (JIRA, Git, Bitbucket). Interview Process: Coding Challenge – We would like to get a better sense of your programming potential. You will be sent More ❯

scalable technical solutions — including dashboards, reports, and data pipelines. Communicate effectively with stakeholders across business and technical functions, from analysts to executives. Support project delivery through planning, scope definition, issue tracking, and risk management. Lead or assist in end-user training and documentation to ensure successful solution adoption. Act as a bridge between business and IT, ensuring alignment More ❯

releases. Coordinate with Product, Engineering, QA, and Infrastructure teams. Ensure rollback plans and communication strategies for critical releases. Lead release bridges and out-of-hours deployments. Manage post-release issue tracking and remediation. Required Skills: Extensive release management experience in financial services. Strong knowledge of ITIL, change governance, and regulatory standards (DORA, SOX, GDPR). Familiarity with ITSM More ❯

releases. Coordinate with Product, Engineering, QA, and Infrastructure teams. Ensure rollback plans and communication strategies for critical releases. Lead release bridges and out-of-hours deployments. Manage post-release issue tracking and remediation. Required Skills: Extensive release management experience in financial services. Strong knowledge of ITIL, change governance, and regulatory standards (DORA, SOX, GDPR). Familiarity with ITSM More ❯

encouragement, identify problems, create solutions, and implement efficiency improvements. Create internal design configuration documentation Create implementation plan collateral and design document templates Proactively identify project roadblocks and manage subsequent issue tracking/resolution Anticipate details of future projects by communicating directly with the Customer Success Managers and staying informed of relevant trends and industry news Work with Product More ❯

for queries and data analysis. Experience with PowerBI is desirable but not essential. Familiar with data integration via REST/SOAP APIs and Intapp’s Swagger UI. Use of issue tracking platforms, such as DevOps. Experience in the legal sector is highly desirable, particularly with matter lifecycle processes. Software development experience or exposure with a strong understanding of More ❯

Expert for system upgrades, integrations, and future projects, providing technical insight and guidance. Change Management: Assist the Development Manager with system changes and new integrations to maintain operational efficiency. Issue Tracking: Manage and progress assigned Jira tickets, ensuring timely resolution and clear communication. Knowledge & Documentation: Produce and maintain Knowledge Articles to support user queries and training. User Access More ❯

deliver the audit objectives. Undertake special projects as required and perform ad-hoc analytics requests. Support the delivery of all aspects of audit assignments, including planning, fieldwork, reporting and issue tracking, as allocated, ensuring work is completed to the required professional standards and follows the GIA methodology. What do you need to thrive? Experience: Strong understanding of audit More ❯

deliver the audit objectives. Undertake special projects as required and perform ad-hoc analytics requests. Support the delivery of all aspects of audit assignments, including planning, fieldwork, reporting and issue tracking, as allocated, ensuring work is completed to the required professional standards and follows the GIA methodology. What do you need to thrive? Experience: Strong understanding of audit More ❯

Support Officer * Ability to solicit requirements, input and actions from various teams and stakeholders * Ability to produce and amend key project documentation * Skilled in Resource Coordination and Risk/Issue tracking * Robust and clear verbal communication skills * Previous finance transformation/finance systems experience * Understanding of Agile Project methodology By applying to this advert you are giving CPS More ❯

Support Officer* Ability to solicit requirements, input and actions from various teams and stakeholders* Ability to produce and amend key project documentation* Skilled in Resource Coordination and Risk/Issue tracking* Robust and clear verbal communication skills* Previous finance transformation/finance systems experience * Understanding of Agile Project methodologyBy applying to this advert you are giving CPS Group More ❯

resources, track deliverables, and update project management tools (e.g., Jira, Trello, Asana). Communicate progress updates to stakeholders under the guidance of the Project Manager. Assist with risk and issue tracking and escalate where necessary. Provide general administrative support to the project management team. Skills & Experience Essential: Strong organisational skills with attention to detail. Good written and verbal More ❯

customer issues independently or via development team escalation * Installing and customising applications for new clients * Delivering user training sessions * Testing bug fixes and updates before client release * Maintaining accurate issue tracking via Jira What will you need? * IT qualification or degree (essential) * Experience working with service desk ticketing tools such as Jira * Strong knowledge of SQL, Windows environments More ❯

users to translate business needs into scalable solutions Manage stakeholder relationships and ensure high-quality delivery across the user/partner/client lifecycle Lead project planning, status reporting, issue tracking, and documentation Create and maintain repeatable solution content (e.g., best practices, tutorials, support materials) Identify inefficiencies and contribute to business efficiency plans (BEP) Collaborate cross-functionally to More ❯

and collaborate with engineering to mitigate risks Define business opportunities, product gaps, and long-term solution strategies Create and update repeatable solution content and documentation Manage project planning, reporting, issue tracking, and working groups Collaborate with stakeholders to develop optimal solutions and secure buy-in Build and maintain strategic relationships with partners and internal teams Execute solutions aligned More ❯

users to translate business needs into scalable solutions Manage stakeholder relationships and ensure high-quality delivery across the user/partner/client lifecycle Lead project planning, status reporting, issue tracking, and documentation Create and maintain repeatable solution content (e.g., best practices, tutorials, support materials) Identify inefficiencies and contribute to business efficiency plans (BEP) Collaborate cross-functionally to More ❯

and collaborate with engineering to mitigate risks Define business opportunities, product gaps, and long-term solution strategies Create and update repeatable solution content and documentation Manage project planning, reporting, issue tracking, and working groups Collaborate with stakeholders to develop optimal solutions and secure buy-in Build and maintain strategic relationships with partners and internal teams Execute solutions aligned More ❯

Service Level Agreement (SLA) Management, in line with local policies and procedures. Demonstrate a good understanding of reporting tools such as SCCM and SQL, using them for system monitoring, issue tracking, and Windows operating system readiness and upgrade planning. Support the Trust's end-user equipment, including but not limited to desktops, printers, scanners, and mobile devices. Some More ❯

Test deliverables for all of the ORAN vendors Define the Test reporting criteria with each stakeholder and create and maintain a customer dashboard for all Test process reporting and issue tracking items. Ensure that the agree Test scope and specification testing reports have been provided by each ORAN vendor Optimize the Test execution plans across each ORAN vendors More ❯

problems related to Windows Server & Desktop, Citrix desktop delivery, Virtualisation and similar technologies. Support firewalls, VPNs, and Wired & Wireless networks to ensure secure network operations. Document all support interactions tracking and reporting purposes & assist in maintaining a high level of documentation. Collaborate with 1st line support engineers to escalate unresolved issues effectively. To be considered for the role of … essential. A demonstrable security-first approach to technology will benefit the applicant. Experience with Citrix desktop delivery & firewall management is desirable. Familiarity with BMS or similar ticketing systems for issue tracking. As our new 2nd Line Support Engineer (Citrix, Microsoft) you would be joining a company that really look after their staff. There are clearly defined paths of growth More ❯