1 to 25 of 90 Issue Tracking Jobs

Service Desk Representative to join our IT support team. This individual will be responsible for providing advanced technical support to end users, troubleshooting complex issues, and utilizing Jira for issue tracking, reporting, and task management. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a solid understanding of IT systems and processes. Key … customizing request types, queues, and automation rules. Work with other IT teams to resolve infrastructure or application-related issues and improve overall system performance. Communicate with end users regarding issue resolution, service status, and expected resolution timelines. Ensure SLAs (Service Level Agreements) and KPIs (Key Performance Indicators) are met by handling requests and incidents in a timely manner. Contribute … years with AS/AA; 2 years with BS/BA; 0 years with MS/MA; 6 years with no degree. Proficient in Jira Service Management for issue tracking, ticket management, and workflow customization. Knowledge of common operating systems (Windows, macOS, Linux) and software troubleshooting. Familiarity with networking concepts (DNS, DHCP, TCP/IP, VPN) and hardware More ❯

Service Desk Representative to join our IT support team. This individual will be responsible for providing advanced technical support to end users, troubleshooting complex issues, and utilizing Jira for issue tracking, reporting, and task management. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a solid understanding of IT systems and processes. Key … customizing request types, queues, and automation rules. Work with other IT teams to resolve infrastructure or application-related issues and improve overall system performance. Communicate with end users regarding issue resolution, service status, and expected resolution timelines. Ensure SLAs (Service Level Agreements) and KPIs (Key Performance Indicators) are met by handling requests and incidents in a timely manner. Contribute … years with MS/MA; 0 years with PhD. Additional 4 years of experience can be accepted in lieu of a Bachelors degree. Proficient in Jira Service Management for issue tracking, ticket management, and workflow customization. Knowledge of common operating systems (Windows, macOS, Linux) and software troubleshooting. Familiarity with networking concepts (DNS, DHCP, TCP/IP, VPN) and More ❯

Facilitating Agile ceremonies including Daily Stand-Ups, Sprint Planning, and Sprint Reviews * Conducting Cross-Functional Team Reviews to ensure alignment and progress * Managing and updating JIRA Dashboards, tickets, and issue tracking * Identifying and resolving project blockers to maintain delivery momentum * Coordinating across multiple senior stakeholders to ensure smooth communication and delivery * Championing Agile ways of working and continuous … Facilitating Agile ceremonies including Daily Stand-Ups, Sprint Planning, and Sprint Reviews * Conducting Cross-Functional Team Reviews to ensure alignment and progress * Managing and updating JIRA Dashboards, tickets, and issue tracking * Identifying and resolving project blockers to maintain delivery momentum * Coordinating across multiple senior stakeholders to ensure smooth communication and delivery * Championing Agile ways of working and continuous More ❯

Facilitating Agile ceremonies including Daily Stand-Ups, Sprint Planning, and Sprint Reviews * Conducting Cross-Functional Team Reviews to ensure alignment and progress * Managing and updating JIRA Dashboards, tickets, and issue tracking * Identifying and resolving project blockers to maintain delivery momentum * Coordinating across multiple senior stakeholders to ensure smooth communication and delivery * Championing Agile ways of working and continuous … Facilitating Agile ceremonies including Daily Stand-Ups, Sprint Planning, and Sprint Reviews * Conducting Cross-Functional Team Reviews to ensure alignment and progress * Managing and updating JIRA Dashboards, tickets, and issue tracking * Identifying and resolving project blockers to maintain delivery momentum * Coordinating across multiple senior stakeholders to ensure smooth communication and delivery * Championing Agile ways of working and continuous More ❯

Implement and maintain Software Bill of Materials (SBOM) practices 8. Coordinate with developers, testers, and security teams to ensure controlled and secure releases 9. Manage and track changes using issue tracking tools like Jira 10. Develop and maintain documentation related to configuration management processes 11. Lead CM efforts, mentor junior team members, and coordinate with multiple teams Required … software 7. In-depth knowledge of DoD Configuration Management standards and FIAR policies 8. Proficiency in SBOM tools and compliance requirements 9. Demonstrated Working knowledge of Jira or similar issue tracking tools 10. Familiarity with addressing formats, including FPO and APO 11. Proficiency in Microsoft Office Suite applications (Word, Excel, SharePoint, etc.) 12. Excellent written and verbal communication More ❯

We are a cross-functional group, bringing together data science, machine learning, software engineering, and DevOps to deliver performance focused platforms and solutions. In reliability engineering, you will understand issue tracking and management, root cause analysis, integrating with other systems through API's, and will have experience in building complex user interfaces that can present and manage large … control approaches. Using planning tools such as Jira, Github, or Azure DevOps to organise and track your work. High competency in written and oral English language. Desirable Experience with issue and fault management systems. Knowledge and experience of how to integrate with and build OpenAPI/gRPC based systems. Experience building sophisticated plots/charting (Plotly, Matplotlib) and reporting More ❯

well in a team and independently. Natural curiosity and drive for results. Basic understanding of test automation. Experience with Office tools such as Word, Excel, SharePoint, etc. Experience with issue tracking and test management tools (e.g., JIRA, TestRail, DevOps). Desirable criteria and experience Hands-on experience with test automation tools or frameworks. Knowledge of JavaScript/TypeScript More ❯

JMeter, Locust, k6). Knowledge of cloud-based testing strategies (Azure, AWS, or similar). Understanding of modern web security standards and relevant coding/testing practices. Familiarity with issue tracking and test management systems (Jira, TestRail, etc.). Strong analytical, debugging, and root cause analysis skills. Equal Opportunity Employer OLI is an equal opportunity employer. We celebrate More ❯

UI/UX) development technologies, especially with JavaScript frameworks, such as React, Angular, or Vue, Working knowledge of database query languages and mobile database design (e.g., SQLite) Familiarity with issue tracking software, such as Jira, as part of a software development team Experience with the git version control system Experience leading code review. Experience with iOS and Android More ❯

Continuous Integration/Continuous Delivery (CI/CD) pipeline to ensure continuous testing and feedback loops. • Analyze Test Results: Analyze and interpret test results, identify, and report defects using issue-tracking systems, and provide actionable insights to improve product quality. • Optimize Processes: Continuously improve test automation processes, methodologies, and frameworks to enhance efficiency and effectiveness. • Document and Report More ❯

/UX) development technologies, especially with JavaScript frameworks such as React, Angular, or Vue. • Working knowledge of database query languages and mobile database design (e.g., SQLite). • Familiarity with issue tracking software (e.g., Jira) as part of a software development team. • Experience with the git version control system. • Experience leading code reviews. • Experience with iOS and Android mobile More ❯

Scala, Ruby and Go IDEs such as Eclipse, NetBeans, IntelliJ IDEA, PyCharm, Visual Studio and VS Code Operating systems such as Windows, Unix, Linux and macOS Team collaboration and issue tracking tools such as Atlassian Suite (JIRA, Confluence), GitHub and ServiceNow Software frameworks such as Spring, Angular and Bootstrap Databases such as Oracle, MySQL and MongoDB Build tools More ❯

Scala, Ruby and Go IDEs such as Eclipse, NetBeans, IntelliJ IDEA, PyCharm, Visual Studio and VS Code Operating systems such as Windows, Unix, Linux and macOS Team collaboration and issue tracking tools such as Atlassian Suite (JIRA, Confluence), GitHub and ServiceNow Software frameworks such as Spring, Angular and Bootstrap Databases such as Oracle, MySQL and MongoDB Build tools More ❯

Scala, Ruby and Go IDEs such as Eclipse, NetBeans, IntelliJ IDEA, PyCharm, Visual Studio and VS Code Operating systems such as Windows, Unix, Linux and macOS Team collaboration and issue tracking tools such as Atlassian Suite (JIRA, Confluence), GitHub and ServiceNow Software frameworks such as Spring, Angular and Bootstrap Databases such as Oracle, MySQL and MongoDB Build tools More ❯

Scala, Ruby and Go IDEs such as Eclipse, NetBeans, IntelliJ IDEA, PyCharm, Visual Studio and VS Code Operating systems such as Windows, Unix, Linux and macOS Team collaboration and issue tracking tools such as Atlassian Suite (JIRA, Confluence), GitHub and ServiceNow Software frameworks such as Spring, Angular and Bootstrap Databases such as Oracle, MySQL and MongoDB Build tools More ❯

PolicyCenter, ClaimCenter, and BillingCenter applications. Provide ongoing support, maintenance, and performance optimization for BillingCenter. Utilize tools like GitHub, TortoiseSVN, Jenkins, JIRA, and Azure DevOps for version control, deployment, and issue tracking. Develop and manage integration services using SOAP/REST APIs, XML, XSD, and plugins. Write and optimize SQL queries for data analysis and system efficiency. Collaborate with cross More ❯

within a technical/engineering environment Experience developing and/or supporting CI/CD pipelines (Ansible, Jenkins) Experience with Python or Java and user interfaces Familiarity with Jira - issue tracking and agile project management, or similar tool Experience with Multi-core and multi-threaded programming Relevant DoD and/or Industry work experience in Missile Defense If More ❯

development activities and finding bugs or deficiencies with the current code • Testing the software on test architecture in development environments to ensure stable production releases • Access JIRA (a proprietary issue tracking product) and participate in agile processes • Analyze code in bitbucket and communicate detailed reviews to systems/network teams • Serve as the Lead for a small group More ❯

maintenance of software configuration management process across multiple development teams and product baselines. Establish and enforce version control strategies, including branching, tagging, and release practices. Maintain and evolve baseline tracking, including documenting changes, managing builds, and ensuring t race ability of requirements to code and documentation. Work with development teams and Cybersecurity team to consolidate hardware and sof tware … inventories, coordinate change control boards ( CCBs ) , and maintain accurate configuration records. Support integration of configuration management tools with issue tracking systems, build automation tools, and release management workflow. Mentor junior engineers on best practices for configuration control, source management, and build integrity. Lead and assist the team in audits and reviews to demonstrate compliance with program-level configuration More ❯

configuration/version control & CI/CD host • FPGA code and software interface • Hardware-in-loop (HWIL) development - extensive (Closed-loop development) • Hardware-in-loop (HWIL) testing - extensive • Jira - issue tracking and Agile project management • Python • Software to FPGA integration • Automated unit testing/integration testing • GoogleTest More ❯

Boston MA WAGE RANGE : $75-$78 JOB NUMBER: ITS77 - RFR-FY26-007 - BEST Program Security Analyst REQUIRED EXPERIENCE: Providing operational security support to end users • Experience working with modern issue tracking systems (JIRA) • Understanding of enterprise security best practices, including but not limited to IAM, RBAC, Network Security, SaaS, Cloud Security, Data Security, Encryption, and File transfer management. … Office in their assessments and recommended controls regarding data security and security operations. o Conducting additional business system analysis as needed. o Facilitating Communication between users and vendors using issue management software. o Building operational support playbook for day 2 operations • Ensure the completion of information security operations documentation. • Works with BEST information security leadership to develop strategies, procedures More ❯

rather than IT infrastructure - Solid experience of using SQL/T-SQL and knowledge of any of: Salesforce, SaaS, Workday, Elastic Stack or Splunk would be ideal - Expertise in issue tracking collaboration tools (Jira, Confluence, Bugzilla), the change management process and the software development lifecycle - Experience in the pro-active management of applications upgrades, patches and fixes - Working More ❯

Linux OS Experience programming network connections (message generation, formatting, UDP and TCP/IP interfaces) Familiar with Scaled Agile Framework Agile Scrum Experience with Java and user interfaces Jira - issue tracking and agile project management, or similar tool Multi-core and multi-threaded programming Familiarity with MDA Sensors and missile defense systems Essential Requirements: US Citizenship is required. More ❯

services that meet these requirements. How You'll Contribute As An Implementation Consultant Assist in the configuration of Bottomline software products, client communication, business process consulting, custom program implementation, issue tracking and resolution, training, and other tasks necessary to execute the contracted services Work with the Project Manager and other delivery consultants, and is responsible for handling multiple More ❯

system administration skills and shell scripting. Execute test codes for characterization of software performance. Provide software product ownership for HPC tools. Working knowledge of CM tools, web documentation, and issue tracking. Ability to work in a fast paced environment and switch between various architectural paradigms. Requirements Bachelor's Degree in Computer Science or related field and have at least More ❯