1 to 2 of 2 Issue Tracking Jobs in Newcastle upon Tyne

Connectivity. Key Responsibilities: • Office365 user management. • Desktop/Server troubleshooting and support • SharePoint Online management • Resolving complex tickets in a timely manner. • Maintain accurate issue tracking. • Deliver high-quality customer service and follow-up. • Quickly diagnose and resolve technical issues. • Client site visits when required. • Document solutions to problems more »

on a large software platform and eco-systems Ability to multitask, prioritise work and cope with competing demands Familiarity with common scheduling, task and issue tracking tools such as Jira Strong work ethic, analytical mindset and a positive attitude to dealing with people Hands-on problem-solving attitude more »