3 of 3 Issue Tracking Jobs in the Thames Valley

High proficiency in Oracle SQL & PL/SQL , with a strong focus on writing clean, efficient code A solid understanding of configuration management and issue tracking systems Knowledge of HTML, JavaScript, Java, JSON , and a willingness to learn new technologies Strong OLTP experience What We're Looking ...

description: Job Responsibilities Apply a voice of customer lens to user feedback and issues to surface enhancement opportunities and influence the product roadmap Own issue root cause identification and resolution to triage root causes between feature enhancements, system bugs, and user education Coach commercial teams on the configuration … feedback loops Familiarity with AI systems, natural language processing tools, or machine learning products Experience using tools like Jira, Confluence, or similar issue tracking and documentation systems 7+ years of experience in client support for data analytics and reporting Required profile: Circana Behaviours As well as the technical ...

future projects, providing technical insight and guidance. Change Management: Assist the Development Manager with system changes and new integrations to maintain operational efficiency. Issue Tracking: Manage and progress assigned Jira tickets, ensuring timely resolution and clear communication. Knowledge & Documentation: Produce and maintain Knowledge Articles to support user queries ...