4 of 4 Issue Tracking Jobs in the Thames Valley

experience working at Circana. Job description: Job Responsibilities Apply a voice of customer lens to user feedback and issues to surface enhancement opportunities and influence the product roadmap Own issue root cause identification and resolution to triage root causes between feature enhancements, system bugs, and user education Coach commercial teams on the configuration and functionality of Liquid AI; support … driven approach to managing issues, QA, and feedback loops Familiarity with AI systems, natural language processing tools, or machine learning products Experience using tools like Jira, Confluence, or similar issue tracking and documentation systems 7+ years of experience in client support for data analytics and reporting Required profile: Circana Behaviours As well as the technical skills, experience and More ❯

Expert for system upgrades, integrations, and future projects, providing technical insight and guidance. Change Management: Assist the Development Manager with system changes and new integrations to maintain operational efficiency. Issue Tracking: Manage and progress assigned Jira tickets, ensuring timely resolution and clear communication. Knowledge & Documentation: Produce and maintain Knowledge Articles to support user queries and training. User Access More ❯

customer issues independently or via development team escalation * Installing and customising applications for new clients * Delivering user training sessions * Testing bug fixes and updates before client release * Maintaining accurate issue tracking via Jira What will you need? * IT qualification or degree (essential) * Experience working with service desk ticketing tools such as Jira * Strong knowledge of SQL, Windows environments More ❯

Test deliverables for all of the ORAN vendors Define the Test reporting criteria with each stakeholder and create and maintain a customer dashboard for all Test process reporting and issue tracking items. Ensure that the agree Test scope and specification testing reports have been provided by each ORAN vendor Optimize the Test execution plans across each ORAN vendors More ❯