Experience managing Windows Server environments , Active Directory , GPOs , Hyper-V , and networking (DNS, DHCP, VPN, firewalls) . Skilled in endpoint and device management tools such as Intune , SCCM , and Jamf (for macOS) . Scripting and automation ability (e.g., PowerShell ). Understanding of ITIL principles and familiarity with ITSM platforms like ServiceNow or Jira. Security awareness and experience with IAM More ❯
RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management More ❯
line support or senior mobile endpoint engineering role.* Modern Device Management using Workspace ONE to manage a large mobile customer estate* Workspace ONE Unified Endpoint Manager* Apple Business Manager* JAMF* ZTNA (Zero Trust Network Access)* Entra ID* M365* Android Enterprise Manager* Samsun KNOX* Certificate creation and management* Creation and management of user\device policies.* Using smart groups to control More ❯
Key Requirements of the 3rd Line Engineer MDM: Proven experience in a 3rd line or senior mobile endpoint engineering role. Hands-on knowledge of Workspace ONE Unified Endpoint Manager, JAMF, Apple Business Manager, and Android Enterprise Manager. Experience with M365, Entra ID, Samsung KNOX, and certificate management. Strong understanding of iOS and Android operating systems, enrolment processes, and policy More ❯
Key Requirements of the 3rd Line Engineer – MDM: Proven experience in a 3rd line or senior mobile endpoint engineering role. Hands-on knowledge of Workspace ONE Unified Endpoint Manager, JAMF, Apple Business Manager, and Android Enterprise Manager. Experience with M365, Entra ID, Samsung KNOX, and certificate management. Strong understanding of iOS and Android operating systems, enrolment processes, and policy More ❯
Device wipes and reloads, software updates, compliance checks, and mobile application deployment You will primarily work with Apple Business Manager (essential) and Android/Intune environments, with experience in JAMF and Samsung KNOX desirable. Working closely with 3rd line analysts and technical teams, you’ll ensure smooth Mobile Device Management delivery and maintain SLA compliance. What You’ll Need … line MDM/mobile endpoint support role Hands-on experience with Apple Business Manager and Android devices Knowledge of Intune , including enrolling devices, pushing policies, and troubleshooting Familiarity with JAMF and Samsung KNOX is a bonus Strong coordination, troubleshooting, and incident management skills This role focuses entirely on software-based Mobile Device Management — no hardware or logistical phone support. More ❯
