End User Services Administrator
- Location
- Newcastle upon Tyne, England, United Kingdom
application issues, collaborating with specialist IT teams when escalation or additional expertise is required. Support and maintain Arctic Wolf's workplace technology ecosystem, including Jamf, Microsoft365, Slack, Okta, and other business‐critical SaaS platforms. Create and maintain knowledge base documentation to enhance self‐service capabilities and improve the overall … DHCP. Experience setting up and supporting workstations, monitors, docking stations, printers, and related peripherals. Experience with ServiceNow, Jira, Confluence, Okta, Slack, Jamf, and the Microsoft 365 suite. Demonstrated ability to troubleshoot complex application and endpoint issues in a modern SaaS‐driven environment. Core Competencies Drive for Results Communication Creativity ...