RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
an ITIL environment. Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired. Email services (Exchange, Exchange Online, Mimecast, Gmail) MDM Solutions (Intune, Jamf) SharePoint Online and Teams setup and configuration Microsoft Azure administration Hosted Telephony Windows Server, GPO, AD, File Servers and any other server roles. Deployment and implementation of new workstations More ❯
line support or senior mobile endpoint engineering role.* Modern Device Management using Workspace ONE to manage a large mobile customer estate* Workspace ONE Unified Endpoint Manager* Apple Business Manager* JAMF* ZTNA (Zero Trust Network Access)* Entra ID* M365* Android Enterprise Manager* Samsun KNOX* Certificate creation and management* Creation and management of user\device policies.* Using smart groups to control More ❯
Key Requirements of the 3rd Line Engineer MDM: Proven experience in a 3rd line or senior mobile endpoint engineering role. Hands-on knowledge of Workspace ONE Unified Endpoint Manager, JAMF, Apple Business Manager, and Android Enterprise Manager. Experience with M365, Entra ID, Samsung KNOX, and certificate management. Strong understanding of iOS and Android operating systems, enrolment processes, and policy More ❯
Key Requirements of the 3rd Line Engineer – MDM: Proven experience in a 3rd line or senior mobile endpoint engineering role. Hands-on knowledge of Workspace ONE Unified Endpoint Manager, JAMF, Apple Business Manager, and Android Enterprise Manager. Experience with M365, Entra ID, Samsung KNOX, and certificate management. Strong understanding of iOS and Android operating systems, enrolment processes, and policy More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
managing and delivering the mobile operating system deployments, configurations and support for a specific managed service customer. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX etc) You will oversee the end-to-end execution of the enrolment, configuration, and in-life support of mobile devices. This … endpoint engineering role. Modern Device Management using Workspace ONE to manage a large mobile customer estate Strong hands-on knowledge of Workspace ONE Unified Endpoint Manager Apple Business Manager JAMF ZTNA (Zero Trust Network Access) Entra ID M365 Android Enterprise Manager Samsun KNOX Certificate creation and management Creation and management of user\device policies. Using smart groups to control More ❯
Device wipes and reloads, software updates, compliance checks, and mobile application deployment You will primarily work with Apple Business Manager (essential) and Android/Intune environments, with experience in JAMF and Samsung KNOX desirable. Working closely with 3rd line analysts and technical teams, you’ll ensure smooth Mobile Device Management delivery and maintain SLA compliance. What You’ll Need … line MDM/mobile endpoint support role Hands-on experience with Apple Business Manager and Android devices Knowledge of Intune , including enrolling devices, pushing policies, and troubleshooting Familiarity with JAMF and Samsung KNOX is a bonus Strong coordination, troubleshooting, and incident management skills This role focuses entirely on software-based Mobile Device Management — no hardware or logistical phone support. More ❯
