2 of 2 Journey Map Jobs in Canary Wharf

methods across generative and evaluative research, including surveys, interviews and usability testing using tools such as Dovetail, Maze and UserTesting.com. * Expertise in user journey mapping, needs and sentiment analysis. * Proficiency in design and prototyping tools such as Figma and Adobe Suite. * Strong understanding of user-centered design principles More ❯

Responsibilities: Service Design Development: * Develop service design blueprints and guidelines to ensure consistency across services and to achieve BCG’s strategic goals. * Utilize journey mapping, needs and sentiment analysis, quant measurement and other tools, methods, or processes to understand and define end-to-end UX. * Align with the … Comfortable leading UX workstreams in large global teams across multiple time zones, collaborating with a diverse set of stakeholders. Skills: * Expertise in user journey mapping, needs and sentiment analysis, and other service design tools. * Strong understanding of user-centered design principles and methodologies. * Strong communication and presentation skills More ❯