decisions * Translate user insights and business requirements into clear user stories * Collaborate closely with engineering and design teams to deliver high-quality solutions * Champion customer needs using personas, journeymapping, and data-driven decision making * Lead UAT and ensure release quality meets customer and business expectations * Balance long-term vision with short-term delivery; manage scope, risks, and More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
Hays
focuses on designing and developing user-centred services that reduce friction and manual effort, while promoting cultural change across the organisation. You'll lead service development efforts, create journey maps and blueprints, and embed design thinking into engineering workflows to deliver meaningful, iterative solutions. Key Responsibilities Use Figma and other tools to create intuitive wireframes, prototypes, and mock … the development process. Essential Criteria Proven experience as a Service Designer/Developer, with a track record of driving business outcomes through innovative service solutions. Strong expertise in journeymapping and service blueprinting, especially in complex or ambiguous environments. Proficient in Figma for prototyping and workshop facilitation. Excellent stakeholder management and communication skills, able to engage technical and More ❯
focuses on designing and developing user-centred services that reduce friction and manual effort, while promoting cultural change across the organisation. You'll lead service development efforts, create journey maps and blueprints, and embed design thinking into engineering workflows to deliver meaningful, iterative solutions. Key Responsibilities Use Figma and other tools to create intuitive wireframes, prototypes, and mock … the development process. Essential Criteria Proven experience as a Service Designer/Developer, with a track record of driving business outcomes through innovative service solutions. Strong expertise in journeymapping and service blueprinting, especially in complex or ambiguous environments. Proficient in Figma for prototyping and workshop facilitation. Excellent stakeholder management and communication skills, able to engage technical and More ❯
focuses on designing and developing user-centred services that reduce friction and manual effort, while promoting cultural change across the organisation. You'll lead service development efforts, create journey maps and blueprints, and embed design thinking into engineering workflows to deliver meaningful, iterative solutions. Key Responsibilities Use Figma and other tools to create intuitive wireframes, prototypes, and mock … the development process. Essential Criteria Proven experience as a Service Designer/Developer, with a track record of driving business outcomes through innovative service solutions. Strong expertise in journeymapping and service blueprinting, especially in complex or ambiguous environments. Proficient in Figma for prototyping and workshop facilitation. Excellent stakeholder management and communication skills, able to engage technical and More ❯
focuses on designing and developing user-centred services that reduce friction and manual effort, while promoting cultural change across the organisation. You'll lead service development efforts, create journey maps and blueprints, and embed design thinking into engineering workflows to deliver meaningful, iterative solutions. Key Responsibilities Use Figma and other tools to create intuitive wireframes, prototypes, and mock … the development process. Essential Criteria Proven experience as a Service Designer/Developer, with a track record of driving business outcomes through innovative service solutions. Strong expertise in journeymapping and service blueprinting, especially in complex or ambiguous environments. Proficient in Figma for prototyping and workshop facilitation. Excellent stakeholder management and communication skills, able to engage technical and More ❯
