4 of 4 Journey Map Jobs in Northampton

at the heart of shaping how we visualise and improve end-to-end colleague journeys, from onboarding to growth and beyond. Tasks Create and own end-to-end journey maps , ensuring a clear line of sight across user experience, process pain points, and backlog priorities. Lead and facilitate engaging digital workshops (typically 5–8 participants), building future-state … journey maps alongside stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part of an in-house transformation team … Skills A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation — assumption-based mapping isn’t enough; we want research-backed insight. Strong visual design skills — especially using FIGMA (or similar tools like Adobe Illustrator, Miro, MS Whiteboard) for More ❯

and other designers to shape and act on user insights Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive prototypes, and wireframes Develop digital and paper-based prototypes quickly to test ideas Contribute to inclusive design practices that meet accessibility standards Required Skills and Experience Active More ❯

a leading UK Games studio. You’ll focus on key player journeys like account creation, onboarding, payment flows, and community features — ensuring smooth, engaging interactions beyond gameplay. Key Responsibilities: Map and optimise player journeys across registration, returner recovery, purchase, and community services Design engaging onboarding journeys that mirror the games brand and tone Develop and maintain atomic design systems … tools (Framer, Webflow, or similar) Create accessible, cross-device community service interfaces (e.g. hiscores, polls) Requirements: Proven experience in Web/UX/UI design roles with strong journey mapping skills Gaming industry experience highly desirable Solid expertise in atomic design systems and component libraries Comfortable working remotely with a fast-paced, iterative design process Experience designing for More ❯

client seeks a technical, creative, and highly strategic Head of Lifecycle Marketing to develop a growth-focused lifecycle marketing strategy, personalized content libraries, and a comprehensive journey map focused on personalization. The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging … with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key senior-level stakeholders. This role involves collaboration with the extended executive team and across the company’s entire consumer product portfolio. Overall Experience: Must have More ❯