1 of 1 Junior IT Engineer Jobs in Scotland

Junior IT Support Engineer Department: Business Operations Employment Type: Permanent Location: Glasgow Description Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create … deskside and remote support for a variety of technologies including M365, Entra ID, Intune, and Sharepoint. Respond promptly to tickets, email, and phone queries to ensure timely resolution of IT issues. Diagnose and troubleshoot hardware and software issues on Windows laptops, Apple Macbooks, and mobiles. Perform security-related tasks such as onboarding and offboarding users and preparing laptops for … new employees. Supporting enterprise tools such Salesforce, Slack and Jamf. Adhere to IT best practices and support continuous improvements across the IT function. Skills, Knowledge and Expertise The ideal candidate will possess the following qualities: A proactive and positive attitude with a strong willingness to learn. Excellent problem-solving skills and the ability to troubleshoot technical issues effectively. More ❯