Junior IT Support Engineer
london (city of london), south east england, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Synechron
Job Title: Junior IT Support Engineer Location: London Victoria Work Arrangement: 6 month initial contract (will extend beyond), 5 days per week on-site We are seeking a hands-on Junior IT Support Engineer to provide first-line technical support to our office and remote staff. This role is ideal for a natural … problem solver who thrives on learning new technologies, enjoys tackling complex technical challenges, and wants to grow their IT skills in a dynamic environment. You will be the go-to person for diagnosing and resolving diverse technology issues, thinking creatively to find solutions while ensuring our distributed team can work efficiently without technical interruptions. What we are looking for … under pressure Communicates clearly and patiently when guiding users remotely Takes initiative and works independently with minimal supervision Enjoys helping people and providing excellent customer service Key responsibilities: Daily Support & Troubleshooting Diagnose and resolve complex technical issues for end users across hardware and software. Provide remote support via phone, email, and remote desktop tools. Set up and configure More ❯
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