2 of 2 Junior IT Support Jobs in London

Launch your IT career as a Junior IT Support Engineer, working with an experienced team supporting global infrastructure. Gain hands-on experience with Windows and Mac systems, user support, deployments, networking and IT administration, with a clear pathway to 2nd line support. AI knowledge … bonus. Role Ticket Management: Responsible for logging and managing support tickets User Account Management: Responsible for creating, modifying, and deleting user accounts– Onboarding/Off-boarding. Service Request Fulfilment (Level 1): Responsible for handling initial service requests and resolving basic issues Incident Management: Responsible for logging and managing incidents ...

customer facing role supporting end users in the use of IT across multiple locations on school sites. Providing general maintenance and repairs for computer equipment as well as distributing ICT consumables across sites as and when required. MAIN DUTIES & RESPONSIBILITIES 1) DESKTOP & APPLICATION SUPPORT - Diagnose and repair … laptops, peripherals and applications - Support all software applications 2) CONFIGURATION & INSTALLATION - Ensure that desktops and laptops are installed with the required software and kept up to date with the latest security fixes. - Assist in the setting up of ICT equipment for events as and when requested. 3) RECORD KEEPING ...