5 of 5 Junior IT Support Jobs in the East of England

Role Overview Our client is seeking a dedicated and customer-oriented Junior IT Support Analyst to join their team. In this role, you will provide onsite support to a large userbase, addressing their IT issues and queries with efficiency and a high level of customer … Your ability to solve problems and interact positively with users will be key to ensuring their satisfaction. Your Responsibilities Deliver both proactive and reactive IT support directly to end users. Utilise IT Service Management (ITSM) systems to log and monitor incidents, ensuring adherence to Service Level Agreements … Recognise and report recurring issues to the appropriate teams for further analysis. Set up and configure computers for new employees and upgrade existing equipment. Support various enterprise solutions, including Google Suite, iOS, Windows 11, ServiceNow, MobileIron, and Nexthink (training will be provided). Assist with the use of iOS More ❯

Role Overview Our client is seeking a dedicated and customer-oriented Junior IT Support Engineer to join their team. In this role, you will provide onsite support to a large userbase, addressing their IT issues and queries with efficiency and a high level of customer … Your ability to solve problems and interact positively with users will be key to ensuring their satisfaction. Your Responsibilities Deliver both proactive and reactive IT support directly to end users. Utilise IT Service Management (ITSM) systems to log and monitor incidents, ensuring adherence to Service Level Agreements … Recognise and report recurring issues to the appropriate teams for further analysis. Set up and configure computers for new employees and upgrade existing equipment. Support various enterprise solutions, including Google Suite, iOS, Windows 11, ServiceNow, MobileIron, and Nexthink (training will be provided). Assist with the use of iOS More ❯

Role Overview Our client is seeking a dedicated and customer-oriented Junior IT Support Engineer to join their team. In this role, you will provide onsite support to a large userbase, addressing their IT issues and queries with efficiency and a high level of customer … Your ability to solve problems and interact positively with users will be key to ensuring their satisfaction. Your Responsibilities Deliver both proactive and reactive IT support directly to end users. Utilise IT Service Management (ITSM) systems to log and monitor incidents, ensuring adherence to Service Level Agreements … Recognise and report recurring issues to the appropriate teams for further analysis. Set up and configure computers for new employees and upgrade existing equipment. Support various enterprise solutions, including Google Suite, iOS, Windows 11, ServiceNow, MobileIron, and Nexthink (training will be provided). Assist with the use of iOS More ❯

Junior IT Support Analyst Permanent Office based £30-35K per annum Based in Harlow We are seeking a dynamic and detail-oriented individual eager to contribute to a wide range of tasks and systems. As part of the team, you will leverage your analytical mindset and … deliver process mapping, system user guides, and training materials. Ensure the seamless day-to-day operation of Tesseract and its integration with other systems. Support administrative and operational teams with technical expertise. Streamline processes within Tesseract to enhance efficiencies. Ideal candidate will have: Ability to understand and gain requirements More ❯

Assist in troubleshooting and resolving hardware, software, and network issues. Stay updated with IT trends, security practices, and system protocols. Role Assist in troubleshooting and resolving hardware, software, and network issues Provide first-line technical support to users via phone, email, and in person Help install, configure, and … maintain desktops, laptops, printers, and peripheral equipment Support system updates, backups, and routine maintenance activities Document support tasks and solutions in ticketing systems Shadow and learn from senior engineers in diagnosing system and network failures Monitor system performance and escalate complex issues appropriately Training Information Communication Level … ICT) Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a Level 3 ICT qualifications Potential for permanent role after completion of apprenticeship for the right candidate Apprenticeship Standard Information communications technician More ❯